We’re hiring an Account Strategist to own client relationships end-to-end while guiding high-level, full-funnel strategy alongside our internal channel teams. This role is equal parts relationship, performance storytelling, and strategic direction — helping clients stay confident, aligned, and growing.
You’ll be the primary strategic partner for a portfolio of high-growth eCommerce brands, leading recurring meetings, translating performance into clear narratives, and turning client feedback into actionable internal direction.
We’re a rapidly growing performance marketing agency specializing in creative strategy, ads management, and conversion rate optimization for eCommerce brands. We’re focused on doing excellent work, exceeding expectations, and building a smart, supportive team that keeps leveling up.
You’ll be the strategic “owner” of your accounts — driving clarity, alignment, and momentum across client relationships and internal execution.
Own client relationships for a portfolio of eCommerce brands as the primary point of contact and trusted advisor
Lead bi-weekly client meetings, translating data into clear, strategic narratives and next steps
Review performance across key metrics and accounts, spotting trends, shifts, opportunities, and risks early
Guide full-funnel strategic direction by interpreting performance and recommending priorities that drive growth
Translate client communication into actionable internal direction, ensuring teams have the context needed to execute well
Reinforce value and impact proactively, helping drive strong retention through clear communication and strategic leadership
You’re confident in client-facing strategy, strong at performance storytelling, and organized enough to keep multiple accounts moving smoothly.
3+ years in Account Strategy, Account Management, or a similar client-facing role (agency experience strongly preferred)
Strong understanding of performance marketing fundamentals and digital channels (paid media, CRO, creative, SEO)
Comfortable pulling insights from eCommerce metrics like ROAS, AOV, LTV (and communicating them clearly)
Excellent client relationship management and communication skills (clear, calm, strategic)
Strong organization + follow-through across meetings, action items, and internal coordination
🌍 Fully remote role
🏥 Health insurance
💼 401(k) with employer match
🌴 3 weeks combined PTO + sick time, plus 10 paid holidays
📚 $500 quarterly learning stipend
💵 Compensation: DOE
✅ You like owning client relationships and driving strategy
✅ You can turn performance numbers into a story clients instantly understand
✅ You’re proactive and naturally spot issues before they become problems
✅ You love cross-functional collaboration and keeping teams aligned
✅ You care about outcomes — not just reporting
Send your resume and a short note on your experience managing client relationships and guiding strategy for performance-focused accounts (especially in eCommerce).
Client-Facing Account Strategist - Remote • San Bernardino, California, United States
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