Employee Relations Consultant

Join Mitsubishi UFJ Financial Group

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Work Experience

Significant knowledge and experience in employment law or employee relations within a regulated, complex, fast paced and dynamic environment financial services environment

Knowledge of related employment laws, regulations, ordinances (e.g., local, regional, state, federal, governmental, etc.)

Experience with end-to-end employee relations case management including extensive experience conducting complex investigations and cases involving multiple stakeholders

Responsibilities

Provide employee relations (ER) guidance and support and solutions to employees and managers as assigned to address concerns, resolve complaints, and respond to questions while ensuring adherence to internal Global, regional, and external policy and regulation

Provide consultation, guidance, and coaching to local HR and stakeholders to help minimize and resolve conflicts, reduce costs, and implement changes as required

Investigate employee inquiries and concerns

Escalate high-risk issues and incidents to more ER/HR management and partner with team to investigate and provide resolution

Partner with compliance, legal, and/or other internal partners to minimize risk and appropriately disposition assigned cases

Determine the appropriate response and coordinate with the appropriate colleagues when action is required

Thoroughly document case research, findings, and conclusions in the case management system

Ensure follow-through on consequence recommendations

Recognize, monitor, and report unidentified/potential management or employee concerns (case level)

Recognize, monitor, and report trends and opportunities for improvement through casework and analysis of data and metrics (organizational level)

Advise and assist HR Business Partners in the initiation, documentation, and implementation of Reduction in Force (RIF) events

Collaborate with and support local HR in the development and implementation of HR policies and procedures

Liaise and work with relevant stakeholders (global HR, HR centers of excellence and leadership team, legal & control functions and leadership) on implementation of regional ER policies and guidelines and strategic organizational change initiatives

Provide advice and support in the development of ER strategy in alignment with the bank's direction/vision

Implement and maintain regional ER policies and guidelines relevant to people /ER-related areas

Implement ER-related risk management governance as assigned

Serve as a resource and advise on for basic policy application and process implementation

Serve as advisor and/or support to other projects and initiatives as necessary

Functional Skills

Highly skilled in start-to-finish employee relations case management across variety of subjects including absence management, performance management, flexible working appeals, probationary processes, redundancies, grievances, consequences and actions

Proven counseling and advisory skills balanced with influencing techniques

Demonstrated ability to prioritize and act with urgency engaging multiple stakeholders

Ability to accurately assess the level or type of intervention and engagement necessary and take appropriate steps to achieve resolution within the legal framework

Outstanding coaching, counseling, and conflict resolution skills

Strong analytical skills and a demonstrated ability to analyze, interpret information, and identify trends

Proficient with Microsoft Office products and Human Resource Information Systems (HRIS)

Proficient in investigation processes with a strong focus on documentation and data capture

Well versed in employment laws, legislation and regulations for assigned location, region, business or country

Recognized for excellent customer service (e.g., employee, management, HR)

Foundational Skills

Demonstrates leadership

Communicates effectively with employees and leadership at all levels

Identifies multiple paths to success using analytical and critical thinking as well as decision-making skills

Operates strategically to support a culture of continuous improvement and systems thinking

Makes sound business decisions in a complex work environment

Collaborates with other business functions and divisions to advance business objectives

Is flexible, decisive, and able to establish support from leadership

Monitors industry trends and best practices and applies insights to advance the business

Exhibits and fosters optimism, resilience, flexibility, and openness to others' ideas

Inspires innovation and values learning as a lifelong professional objective

Leads by example, engaging inclusively and with intent

Always acts with integrity

Education

Degree or equivalent work experience equally preferable

Human Resources, Business Administration

Certifications

One or more preferred:

• SHRM or The Society for Human Resources Management (SHRM)
• Professional in Human Resources - International (PHRi)
• Global Professional in Human Resources (GPHR)
• Chartered Professionals in Human Resources (CPHR)

The typical base pay range for this role is between $117K - $146K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonuses and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.