Sr. Technical Analyst

Job Title: Sr. Technical Analyst
Duration: 6-12 months
Location: Onsite - Rahway - NJ

Work Type:
Rate: Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Skills :
Agilent OpenLAB CDS 2.x Administration & Support
Hands-on experience configuring, deploying, upgrading, validating, and troubleshooting Agilent OpenLAB CDS 2.x platforms, including instrument and software connectivity issues.
Infrastructure & Cloud Management (Microsoft/AWS)
Strong experience with Microsoft and AWS infrastructure, including cloud resource provisioning, platform architecture support, AIC deployments, and system administration.
CSV/Validation & Regulated Environment Experience
Proven experience in GxP-regulated environments with IQ/OQ documentation, test script authoring, and execution, UAT support, SDLC documentation, and chromatography system upgrades.

The Senior Technical Analyst will be responsible for supporting configuration, build, validation, & release activities for the successful release of a global enterprise Agilent OpenLAB CDS 2.x platform (OL:CDS), supporting and managing lab deployment resources in Agilent Instrument Controllers (AIC) builds, deployments, & troubleshooting efforts, and oversight of post-release operational/support activities.

Core responsibilities include:
Assist technical lead with OL:CDS platform architecture design
Request and configure AWS cloud resources for OL:CDS platform architecture and business work flow requirements
Manage daily/weekly activities of the OL:CDS deployment resources
Primary point of contact and technical support for the OL:CDS deployment resources (Acronis PC image build and use for AIC PCs, AIC deployment troubleshooting, and instrument connection troubleshooting)
Coordination of activities with Merck project core team to ensure AIC's are deployable according to lab migration plan
Responsible for authoring/execution of all requirement test scripts and SDLC documentation is completed
Interact with Merck project core and extended teams, attending meetings as necessary.
Required skills/experience:
Direct experience with Microsoft & AWS products, services, infrastructure
5+ years of experience configuring and supporting Agilent OpenLAB CDS 2.x platforms, including troubleshooting instrument & software connection issues
Strong understanding of supporting chromatography data systems with 400+ users and instruments in a pharmaceutical R&D space (GxP & non-GxP)
Demonstrated supervisory experience of small teams
Proven experience with upgrading chromatography data systems in a regulated environment
Experience developing IQ/OQ test cases and supporting testers through UAT
Excellent written and verbal communication skills - able to explain technical configuration decisions to both technical and non-technical audiences.
Ability to travel to Rahway and/or West Point, as necessary, for on-site efforts
Proven success producing IQ/OQ documentation and training materials, conducting 1:1 and group training sessions
Previous experience using Confluence, JIRA, Xray/Vera, and ServiceNow are a plus.

ABOUT Ztek:
Website: www.ztekinc.com
Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent, machine learning algorithms, and artificial intelligence to provide customized talent management solutions for clients. Ztek's diversity-focused hiring models have proven successful, particularly in hiring veterans. The company's veteran-focused hiring and deployment program, Z-V.E.T, matches skilled veterans with clients' needs in various areas.
Disclaimer:
Ztek is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Ztek is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hrd@ztekinc.com Please indicate the specifics of the assistance needed. Ztek encourages all interested and qualified candidates to apply for employment opportunities. Ztek does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.