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C'yool Coffee & Bakery
CashierC'yool Coffee & Bakery • Boston, MA, US
Cashier

Cashier

C'yool Coffee & Bakery • Boston, MA, US
6 days ago
Job type
  • Full-time
  • Part-time
Job description

Position Summary


C’yool Yemeni Coffee & Bakery is seeking friendly, dependable, and professional cashiers to welcome guests, take accurate orders, process payments, and provide excellent customer service.


The ideal candidate is comfortable working in a fast-paced coffee shop, communicates clearly, and represents C’yool’s commitment to warm Yemeni hospitality.


Position Details


  • Part-time position
  • Morning, evening, weekend, and holiday availability may be required
  • Weekly schedules may vary according to business needs

Responsibilities


  • Welcome every guest in a friendly and professional manner.
  • Explain C’yool’s coffee, tea, bakery, breakfast, and dessert selections.
  • Take orders accurately at the register, by telephone, or through approved ordering platforms.
  • Enter item choices, sizes, milk selections, flavors, and modifications correctly.
  • Ask about allergies and refer ingredient or cross-contact questions to a manager.
  • Process cash, credit-card, gift-card, and approved digital payments.
  • Provide receipts and accurate change.
  • Confirm orders with guests before submitting them.
  • Organize takeout and delivery orders.
  • Verify names and order numbers before releasing orders.
  • Coordinate orders with baristas, bakery employees, and kitchen staff.
  • Monitor online orders and communicate delays or problems promptly.
  • Answer customer questions and resolve basic concerns professionally.
  • Refer refunds, complaints, and unusual requests to a manager.
  • Keep the register, counter, menus, entrance, and customer areas clean and organized.
  • Restock cups, lids, napkins, utensils, bags, and takeout supplies.
  • Monitor dining-room cleanliness and notify the appropriate employee when attention is required.
  • Follow all cash-handling, refund, discount, void, and complimentary-item procedures.
  • Complete assigned opening, shift-change, and closing checklists.
  • Follow all food-safety, sanitation, allergen, workplace-safety, and wage-and-hour requirements.
  • Perform other lawful duties reasonably related to the position.

Qualifications


  • Previous cashier, coffee-shop, bakery, retail, or customer-service experience is preferred.
  • Friendly, patient, and professional attitude.
  • Strong communication and listening skills.
  • Ability to learn the complete C’yool menu.
  • Ability to enter orders and process payments accurately.
  • Comfortable using a point-of-sale system and online ordering platforms.
  • Ability to remain calm and organized during busy periods.
  • Dependable, punctual, and able to work effectively with a team.
  • Ability to communicate effectively in English; Arabic is helpful but not required.
  • Food-handler certification is preferred or must be obtained if required.

Scheduling and Timekeeping


  • Employees must accurately record all working time.
  • Working before clocking in or after clocking out is prohibited.
  • Additional shifts, shift exchanges, and schedule changes require management approval.
  • Employees must notify management before working outside their approved schedule.
  • All hours worked will be recorded and compensated as required by applicable law.

Physical Requirements


  • Ability to stand and walk for extended periods.
  • Ability to bend, reach, and perform repetitive register tasks.
  • Ability to safely lift and carry up to 30 pounds.
  • Ability to work around hot beverages, food, kitchen equipment, and cleaning products.
  • Ability to work in a busy and sometimes noisy environment.

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Cashier • Boston, MA, US

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