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Intellectt INC
3DEXPERIENCE Application Support (ITAR)Intellectt INC • Cleveland, OH, United States
3DEXPERIENCE Application Support (ITAR)

3DEXPERIENCE Application Support (ITAR)

Intellectt INC • Cleveland, OH, United States
15 hours ago
Job type
  • Full-time
  • Quick Apply
Job description

Hello,
I hope you're doing well.
My name is Purna, and I'm reaching out from Intellectt Inc. regarding an exciting opportunity for a 3DEXPERIENCE Application Support (ITAR) based in Cleveland, OH (Onsite) with one of our prestigious clients. I would love to connect and discuss this opportunity in more detail. Please feel free to share your updated resume at purnasree.u@intellectt.com.

Title: 3DEXPERIENCE Application Support (ITAR)
Location:
Cleveland, OH (Onsite)

Summary

3DEXPERIENCE Application Support Engineer

  • Provide application and production support for the 3DEXPERIENCE (3DX) platform in an ITAR-compliant environment.
  • Troubleshoot application, performance, integration, and user-access issues across ENOVIA, CATIA, 3DSpace, and 3DPassport.
  • Monitor system logs, application performance, and error trends to identify and resolve recurring issues.
  • Work with business, development, and infrastructure teams to resolve incidents and service requests.
  • Perform root cause analysis (RCA) and implement preventive and corrective actions.
  • Support system patching, upgrades, maintenance, and integrations while minimizing operational impact.
  • Ensure data access and system operations comply with ITAR and corporate security requirements.
  • Maintain incident, troubleshooting, and resolution documentation for audits and knowledge sharing.
  • Support environments running on Linux/Windows and work with SQL for troubleshooting and data analysis.


Thanks & Regards,
Purnasree.U

Recruiter
Intellectt Inc
Purnasree.u@intellectt.com
Desk number: 7324568346 EXT: 234

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3DEXPERIENCE Application Support (ITAR) • Cleveland, OH, United States

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