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DLRdmv
Operations ManagerDLRdmv • La Palma, California, United States, 90623
Operations Manager

Operations Manager

DLRdmv • La Palma, California, United States, 90623
20 days ago
Salary
$92,000.00–$95,000.00 yearly
Job type
  • Full-time
  • Quick Apply
Job description

About DLRdmv

DLRdmv™ creates and deploys innovating Title & Registration technology and Governmental Compliance solutions to the Automotive Industry. DLRdmv offers an exciting, entrepreneurial work environment for individuals interested in being part of a growing company that is fully committed to serving its customers. Our mission is to provide best-in-class products and services to our clientele and earn their business every day.


About the role

The Operations Manager is responsible for leading the day-to-day operations of the Audit and Inventory Department. This position requires a strong background in dealership title and registration operations, California DMV registration and inventory policies, BPA transactions, and team management

What you'll do

  • Oversee daily operations of audit and inventory.
  • Oversee daily in-house BPA processing.
  • Supervise Audit and Inventory employees.
  • Mentor and train Audit Specialist I, II, III, Lead.
  • Mentor and train Inventory Specialist I, II, III, Lead.
  • Provide support for the Director of Internal Operations.
  • Provide support for Audit and Inventory employees.
  • Manage multiple priorities in a deadline-driven environment.
  • Effective internal/external communications.
  • Maintain up to date record keeping.
  • Maintain a safe and hazard free working environment.
  • Maintain the security of PII.

Qualifications

  • High School degree or equivalent.
  • Minimum of 8 years of manager and dealership/title clerk experience to include but not limited to:
    • Effective people management skills.
    • Dealership title clerk experience.
    • Experience using FLSP (BPA) software.
  • Comprehensive knowledge of:
    • CA DMV forms
    • CA DMV registration policies for all transaction types
    • Reviewing and understanding a vehicle record (KSR)
    • Reviewing and troubleshooting all BPA transaction types.
    • BPA non-critical and critical errors.
    • BPA processing for all transaction types
      • New Vehicle
      • Used Vehicle (CA & Non-Resident)
      • Transfer Legal Owner
      • Renewals
      • Duplicate Title
      • Duplicate Title for Auction
  • Attention to detail and accuracy.
  • Excellent written and verbal communication skills.
  • Conflict resolution skills.
  • General computer skills.
  • Must be able to remain in a stationary position 90% of the time.
  • Must be able to lift 30lbs or more.
  • Working hours are 8:00am – 5:00pm, Monday – Friday


Training Requirements:

Complete DLRacadamy BPA certification I, II, III.


The pay range for this role is:
92,000 - 95,000 USD per year(California La Palma Office)



PI20c90e952f96-30511-41420323

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Operations Manager • La Palma, California, United States, 90623

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