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ComForCare Franchise Systems, LLC
Weekend On-Call CoordinatorComForCare Franchise Systems, LLC • Remote, Virginia, United States
Weekend On-Call Coordinator

Weekend On-Call Coordinator

ComForCare Franchise Systems, LLC • Remote, Virginia, United States
8 hours ago
Job type
  • Part-time
  • Remote
Job description

Job Description:

  • Answer agency phone calls and monitor voicemail, email, and Text-Em-All messages
  • Respond promptly and professionally to clients, families, caregivers, and prospective clients
  • Document new client inquiries in the Intake Summary Form and notify the owner
  • Coordinate caregiver scheduling, including filling call-offs and open shifts
  • Ensure all next-day shifts are fully staffed by the end of each on-call day
  • Report client, family, or employee concerns and incidents to supervisory staff
  • Participate in a weekly client status call with office staff and nurses

Requirements:

  • Strong communication skills and ability to interact effectively with clients, families, caregivers, and prospective clients
  • Detail-oriented with excellent customer service abilities
  • Able to manage multiple tasks and meet time-sensitive needs
  • Must reside in Virginia
  • Resident of the Washington, DC metro area
  • Availability for occasional weekday off-hours support is a plus
  • Flexible part-time schedule, at least two weekends per month
  • Scheduling experience
  • Administrative experience

Benefits:

  • 401(k) matching
  • Competitive salary
  • Flexible schedule
  • Work from home
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with employer match
  • Supportive, mission-driven culture
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Weekend On-Call Coordinator • Remote, Virginia, United States

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