At Campus Federal, our mission is to enhance the lives of our members and the communities we serve. We're seeking an experienced and service-driven Member Solutions Manager to help lead our collections and member solutions operations while supporting members through challenging financial situations.
In this role, you'll partner with leadership to develop effective collection strategies, minimize portfolio losses, ensure regulatory compliance, and lead a high-performing team dedicated to delivering exceptional member service. The ideal candidate combines strong operational expertise, leadership skills, and a commitment to helping members achieve financial success.
Responsibilities Include:
Job Requirements:
Why Campus Federal?
At Campus Federal, you'll join a team committed to service excellence, professional growth, and making a positive difference in the lives of our members. We value dependability, respect, continuous improvement, professionalism, and delivering excellence in every experience.
Benefits include 100% employer-paid health, dental, and long-term disability insurance for employees, optional dependent coverage, and generous paid time off to support work-life balance.
Member Solutions Manager • Baton Rouge, LA, United States
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