Human Services Program Manager

The Position

This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 9/8/26, 9/22/26 (final) Under direction, the Human Services Program Manager plans, coordinates and manages the work of a major human services program; or, in a staff capacity, recommends policies and procedures for implementation of legislative recommendations; and performs related duties as assigned.

Examples of Knowledge and Abilities

Knowledge of All Options

• Principles and practices of program and personnel administration in the relevant field of human services.
• Principles of management, including planning, organizing, staffing, and directing and controlling a large staff.
• Principles and practices of employee supervisions and staff development.
• Laws, rules and regulation governing the assigned program area.
• Available public and private community resources.
• Social, political and economic issues influencing program administration.
• Basic budget development and administration
• Grant development and administration.
• Knowledge of automated information processing systems and data bases may be required.

Social Work Management Option

• Social and psychiatric casework objectives, principles and methods
• Ethical principals related to social casework.
• Research and analysis methods used in studies involving social services
• The psychodynamics of normal and abnormal behavior
• Dynamics of abuse and neglect
• Child development, the aging process, parenting skills, adolescence, substance abuse, family dynamics, death and dying, and crisis intervention.

Ability to

• Plan, organize and manage assigned human services program(s)
• Select, motivate and evaluate staff and provide for their training and professional development
• Recognize operational problems and implement effective resolutions
• Analyze complex regulatory and administrative problems, evaluate alternatives and adopt effective courses of action
• Prepare clear and concise records, reports, correspondence and other written materials
• Exercise sound, independent judgment within policy guidelines
• Establish and maintain effective working relationships with those encountered in the course of the work

Employment Qualifications

Minimum Qualifications Any combination of education, training and experience likely to provide the required Knowledge and Abilities for these classes as describe above. Typical ways include: Possession of a Bachelor's degree from an accredited college or university in a management field such as public administration, business or health services administration; or in a relevant human services field such as social work, psychology, public health, health sciences, sociology; or in a relevant health field such as life or physical sciences. For some positions, a Master's degree may be preferred. Additional qualifying experience may substitute for degree on a yearfor-year basis.

And Two (2) years of supervisory experience in health care, mental health, financial assistance, community or social services work.

Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.

Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice.

Special Requirement The incumbent of the position designated as the County Veterans Service Officer must be an honorably discharged veteran and must meet any other state requirements for a Veterans Service Officer (California Code of Regulation, Title 12, and any other applicable laws and regulations in effect at the time of appointment)

License Requirements: Certain positions may require possession of a valid California driver's license and /or a Child Care Center Supervisory Permit.

Note: Failure to obtain and/or maintain such required license(s) may be cause for disciplinary action in accordance with Civil Service Commission rules.

Probationary Period The probationary period for this classification is twelve (12) months.

Application and Testing Information

Application

Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date.

County of Sacramento

Department of Personnel Services

Employment Services Division

700 H Street, Room 4667

Sacramento, CA 95814

Phone (916) 874-5593; 7-1-1 California Relay Service

Email EmployOffice@Saccounty.net

Inter-Office Mail Code: 09-4667

Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date.

Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.

Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date.

Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified.

A resume may be included with your application, however it will not substitute for the information requested on the application.

Supplemental Questionnaire

Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response.

Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered.

Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.

The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification.

Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question.

If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely.

Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question.

If you have no experience, write "no experience" for the appropriate question.

For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted.

If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete.

Formula Rate Examination (Weighted 100%)

All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination.

This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job.

All candidates competing in the testing process will receive written notice of their examination results by email