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Join the team at Residence Inn by Marriott Milpitas Silicon Valley as a Front Desk Agent, where you will be the welcoming face and first point of contact for our guests.
In this role, you will ensure a seamless and positive check-in and check-out experience, provide exceptional customer service, and assist with guest inquiries to enhance their stay.
The Residence Inn by Marriott, Milpitas (a Pacific Hotel Management Hotel), functions 7 days a week, 24 hours a day.
All associates must acknowledge and understand this fact and be aware that at times it may be necessary to move an associate from their accustomed shift as business dictates.
Pacific Hotel Management, LLC is a privately- owned company that manages various hotel brands in the bay area.
The Residence Inn by Marriott, Milpitas is one out of 7 hotels within PHM.
Our culture is family oriented, friendly, outgoing, and competitive and results oriented.
All associates work hard every day to achieve guest satisfaction goals but most importantly, all associates have an inherent passion for hospitality.
All of our associates also enjoy an array of benefits and perks such as health insurance, 401k plan, educational assistance program, training, recognition events, travel discounts and more! As part of the Marriott brand we pursue excellence in everything we do!
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Front Desk Agent • Milpitas, CA, US
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