Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement and maintain all the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!
Key job responsibilities
Key job responsibilities include but are not limited to:
• You will provide leadership and mentorship to a team of service technicians and automation engineers, fostering professional growth and performance
• You will ensure rigorous adherence to safety protocols and procedures during maintenance activities across your region
• You will design and implement comprehensive preventative maintenance programs across your region that enhance operational efficiency, as well as manage and coordinate external contractors while maintaining high-quality service standards
• You will monitor Material Handling Equipment (MHE) metrics and partner with applicable teams to address system performance issues and provide analysis across all operations
• You will travel domestically up to 80% to provide escalation support and guidance within your region
A day in the life
About the Role:
As a Regional Area Maintenance Manager, you will transform workplace environments in your region by leading dynamic maintenance teams that ensure safety, efficiency, and operational excellence. In this critical role, you'll develop maintenance strategies, solve complex challenges, and create a supportive work culture that empowers technicians to perform at their best. You will blend strategic planning, hands-on problem-solving, and team leadership. You will navigate between managing preventative maintenance programs, coordinating with operations teams, and responding to emergencies that require quick, decisive action while also balancing proactive planning with real-time problem resolution.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!
BASIC QUALIFICATIONS
- Bachelor's degree, or 2+ years of Amazon experience
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Engineering Technology, or Reliability Engineering, or 2+ years of Amazon RME (BB/3P) Full Time experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 4+ years of industrial maintenance experience
- 2+ years of direct leadership/supervisory experience
- 2+ years of Computerized Maintenance Management System (CMMS) experience
- 2+ years of Microsoft Office products and applications experience
PREFERRED QUALIFICATIONS
- Master's degree, or Six Sigma Black Belt certification
- Experience working with Material Handling Equipment (MHE) integrators
- Experience maintaining material handling equipment and integrated systems
- Experience in project management
- Experience with statistical analysis
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Regional Area Maintenance Manager, Amazon Pharmacy RME • Kannapolis, North Carolina, USA
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