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Axelon Services Corporation
Service EngineerAxelon Services Corporation • College Station, TX
Service Engineer

Service Engineer

Axelon Services Corporation • College Station, TX
4 hours ago
Job type
  • Full-time
  • Quick Apply
Job description

Location: College Station, TX
Duration: 4 Months
Work Mode: On-Site

Responsibilities:

  • Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
  • Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates
  • Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate
  • Support both reactive and preventive maintenance following established procedures
  • Collaborate with internal teams and customers during service events to ensure clear communication and resolution
  • Document work performed and contribute to shared knowledge and best practices
  • Participate in on-call rotations and support extended coverage when needed

Requirements:

  • Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment
  • Hands-on skills with server components (CPU, memory, power supplies, GPUs, etc.)
  • Familiarity with Linux or similar operating systems
  • Strong troubleshooting and problem-solving abilities
  • Comfortable working independently on-site and communicating clearly with customers
  • Willingness to learn and support emerging technologies, including AI platforms
  • Minimum 3 years of experience in technical support, field service, or data center roles
  • Associate or bachelor’s degree in IT or related field (or equivalent experience)
  • Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules
  • U.S. citizenship required

Preferred Skills:

  • Dell or other vendor certifications are a plus
  • Experience with water cooling servers (desirable, not required)
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Service Engineer • College Station, TX

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