Handle complex property claims in the Madison, WI area with minimal supervision and guidance from the manager.
This is a fully remote/work from home role where you will spend up to 50% of your time in the field, servicing the Madison territory. On occasion you may be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events.
*Please note: You must currently live in the Madison area to be considered for this role. Applicants residing outside this area will not be considered.
Summary of Responsibilities: Handle complex CL & PL property claims with minimal supervision and guidance from the manager. Utilize current Claims technology. Research and formulate a basis on which coverage decisions will be made, conduct thorough investigations, evaluate damages and liability. Negotiate settlements with insureds, claimants and attorneys. Responsibilities also include active file management, ensuring proper reserving, participation in training activities, presentation of claims to Committee and supervision of litigated files. Serve as a mentor for others in the team or department. Consistently exhibit a high level of customer service and adherence to department audit guidelines.
Preferred Experience and Skills: Proficiency with computers and current technology. Interpersonal skills. Negotiation skills and problem solving skills. Prior experience handling large and complex claims. Oral and written communication skills.
Preferred Education and Training: Bachelor's degree in Business, Insurance or related field. Associate in Claims designation. Associate in General Insurance designation. CPCU coursework or other continuing education.
The salary range for this position is $68,000-$90,000. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.
West Bend offers a comprehensive benefit plan including but not limited to:
West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.
Property Adjuster • Madison, WI, United States
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