Experienced Call Center Agent The Call Center Agent is responsible for professionally handling inbound and outbound calls, accurately booking and dispatching jobs, maintaining CRM accuracy, and managing digital leads in accordance with defined SOPs and client playbooks.
This role also requires a strong sales mindset , with a focus on converting inquiries into booked appointments, maximizing revenue opportunities, and protecting every call as a potential booking.
This role directly impacts SLA performance, client satisfaction, booking conversion rates , and overall revenue generation.
Agents are expected to operate with urgency, accuracy, accountability, and a results-driven, sales-oriented approach .
The Call Center Agent owns not only accurate call handling and booking execution, but also maximizing every inbound opportunity into revenue through effective sales execution.
Who We Are Our mission is to help small business owners in the home service trades to understand and know their financials and bookkeeping is being managed and maintained with the highest standards.
Our staff has a high degree of experience in the electrical, plumbing, HVAC, and other home service industries--and offer their knowledge to help increase our client's understanding of their business performance.
In the industry, we are known for our professionalism and knowledge of scheduling software and accounting integrations.
Customer Service Representative • Birmingham, AL, US
Customer Service RepresentativeSiegel Suites and Select, flagship brands of The Siegel Group, offer affordable extended-stay accommodations across the US.With fully furnished apartments and conveni... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
We are looking for a qualified retail sales representative to provide our customers with outstanding service and make sure all their needs are met.A good job candidate is a person with strong commu... Show more
Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer's home.Field Sales Representatives at AT&T are driven to connect every interaction i... Show more
Customer Service RepresentativeMake a difference.As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction.You will interact... Show more
Why Join Our Team? Do you want to be part of a team that is making a positive difference in lives across the globe? Do you want to be part of a culture where you are recognized, respected, and rewa... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Customer Service Representative.Employment Type: Full Time, Entry Level.CGS is seeking a Customer Service Representative to join our team supporting a wide-ranging customer support initiative for a... Show more
Location: 567 1st Street North, Alabaster, AL, 35007, United States.Description Requirements Summary. Show more
City Of AlabasterMaking A Difference In The Community We Serve$21.Per HourPosition Is Responsible For Providing Excellent Customer Service For Utility Customers.Demonstrates strong commitment to ex... Show more
Customer Service Representative - Ecommerce DepartmentAeroflow Health - Customer Service Representative - Ecommerce DepartmentLocation:Birmingham, ALAddress:2600 31st Ave N.Birmingham, AL 35207Shif... Show more
Patient Service RepresentativeCome join our team! We have an immediate need for a Patient Service Representative in our Mountain Brook, AL clinic! If you are ready to make an impact every day, and ... Show more
Loan Consultant is to support the Branch Manager by overseeing the efficient operation of the branch and ensuring all operational functions are completely and properly performed by the staff while ... Show more
Bank Operations Customer Service RepresentativeAt Regions, the Bank Operations Customer Service Representative responds to customer's inquiries or complaints regarding Bank Operations products or s... Show more
Earn at Home by Taking Polls - Customer Service Representative - Data Entry Clerk - Work from Home & Part Time.We are looking for people nationwide to participate in polls - Apply ASAP!.We offer yo... Show more
Customer Service Representative (Temp) (T233941)The University of Alabama at Birmingham (UAB) Temp Services is seeking a Customer Service Representative (Admin) to receive and respond to account in... Show more
Fluid Flow serves the industrial marketplace with a comprehensive line of compressed air, filtration, measurement and control, and process equipment products and services from leading manufacturers... Show more
Looking to TRADE UP to a better opportunity? Brown Cooling, Heating, Plumbing, and Electrical is looking for a self-motivated individual with a positive attitude to join our growing and dedicatedCu... Show more
Are you a people-person who thrives on turning conversations into connections—and connections into sales? As a Customer Service and Sales Representative, you’ll be at the heart of our client experi... Show more
We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years!The Company is expanding in our territories a... Show more
