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Cays Inc
Software Test Analyst (Salesforce)Cays Inc • Lansing, MI, United States
Software Test Analyst (Salesforce)

Software Test Analyst (Salesforce)

Cays Inc • Lansing, MI, United States
2 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Responsibilities for this position include but are not limited to:

  • Work in an agile environment and understand agile methodologies.
  • Participate in vendor requirement sessions with customers and understand the requirements and be comfortable writing Test Plans/Test Suites in Azure DevOps and easily maintainable for SOM.
  • Work with the customer, vendor, and Development Team to define Test scripts based on requirements for new projects and any future enhancements.
  • Proficiency in interpreting requirements/user stories and writing test cases using Azure DevOps.
  • Participate in defining and designing activities of the project engagement, to ensure a full understanding of client requirements prepared by the project team.
  • Fully understand the capabilities and limitations of the technical environments of the applications used by the enterprise.
  • Strong hands-on experience in writing positive and native test cases in Azure DevOps as per Salesforce Application needs.
  • Identify automation framework and make recommendations for improvements.
  • Familiarity with testing salesforce service cloud, including web services and Rest API, SOAP API, and Bulk API, using tools like SoapUI, Postman, or similar applications.
  • Collaborate with developers to ensure testing results meet performance and scalability requirements.
  • Develops and writes automated test scripts and plans to ensure that software functions as expected.
  • Work with test engineers to implement new automation scripts and diagnose problems with existing scripts in a Continuous Integration environment.
  • Knowledge of quality assurance methodologies and automation testing tools.
  • Ensures the proposed solutions adhere to SOM security guidelines and standards throughout the application lifecycle.
  • Proven record of delivering business value by leveraging technology and an ability to communicate strategic technical concepts at an executive level and be a trusted voice at the decision-making table.
  • Devise a training plan for the team for a smooth and successful transition to Maintenance & Operations.
  • The successful candidate will be self-motivated and can work under dynamic conditions and within deadlines.
  • Ability to effectively transfer knowledge and flex according to the situation.
  • Excellent written and verbal communication skills.
  • Facilitation and problem-solving skills.

Salesforce Testing

  • Strong knowledge and working experience in Service Cloud and Experience Cloud.
  • Participation in each phase of full Salesforce lifecycle implementations.
  • In-depth understanding of the capabilities and constraints of Salesforce.
  • Understanding of Salesforce Production and Sandboxes.
  • Analyze the impact of new solutions/enhancements and run appropriate regression testing.

Azure DevOps for QA Tester

  • Document and evaluate test results and defects, track and manage defects through to resolution in Azure DevOps.
  • Ensure full traceability between test scripts, results, and client requirements.
  • Maintain and enhance existing test scripts.
  • Azure DevOps experience with Prepare Test Suites.

Qualifications

  • Salesforce QA/testing: 6 years (Required).
  • Salesforce Service Cloud: 4 years (Required).
  • Azure DevOps Test Suite: 4 years (Required).
  • Nice CXone or other CCaaS Testing: 4 years (Preferred/Optional).
  • SQL: 1 year (Preferred/Optional).
  • Selenium/Test Automation or other Test automation tools: 1 year (Preferred).
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Software Test Analyst (Salesforce) • Lansing, MI, United States

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