Job Description
Must Have Technical/Functional Skills
8+ years in IT and Quality Assurance.
5+ years supporting Pharma/Life Sciences customers.
Experience leading global testing services delivery across US, UK, and India.
Strong customer-facing and stakeholder management skills.
Test Strategy & Governance
Functional, Integration, UAT, and Regression Testing
Data Testing & Validation
Roles & Responsibilities
Own end-to-end Testing & Validation service delivery across multiple Pharma projects
Lead onsite/offshore QA teams and manage delivery, quality, risks, and stakeholder expectations.
Define test strategy, governance, KPIs, and quality standards.
Drive QA through automation, AI-enabled testing, and Quality Engineering practices.
Ensure compliance with GxP, CSV/CSA, 21 CFR Part 11, and data integrity requirements.
Act as escalation point for delivery issues and customer concerns.
Support solutioning, staffing, and growth initiatives.
Generic Managerial Skills, If any
Strong Pharma domain knowledge.
Proven QA delivery experience.
Ability to drive test modernization.
Excellent customer management, communication, and executive presentation skills.
Experience building high-performing QA service.
Pharma IT Testing & Validation Delivery Lead • Boston, MA, United States
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