Communications Consultant 4 In-Training

Communications Consultant 4

The Washington State Liquor and Cannabis Board is announcing an exciting opportunity for a Communications Consultant 4 (CC4). This position is located in the Director's office in Olympia WA. This position is part of an innovative and collaborative team that supports the mission of the Communications Division by facilitating media relations, producing publications, producing electronic media communications, producing and executing communications plans and furthering internal (intranet) and external (website) communications management. The position also supports the Board's mission, goals and policies by being proactive in media relations and developing and executing statewide communication. If you have an interest in working with internal and external customers and being a Communications Consultant 4, we encourage you to apply to be a part of the WSLCB team!

WSLCB provides a modern work environment and excellent benefits including:

• A comprehensive benefits package (including but not limited to Medical/Dental/Vision, Long Term Disability, Life Insurance etc.)
• Paid Vacation, Leave, and Holidays
• Tuition Waiver (enrollment in courses at state universities/colleges on a space availability basis - all or a portion of the tuition/fees may be waived for state employees)
• Tuition reimbursement (courses taken with prior approval in order to further employee's career development with the WSLCB)
• Training and career development programs (including online courses and LinkedIn Learning)
• A healthy work/life balance (this may include flexible/alternative work schedules and telework/remote work opportunities, when possible)
• Employee Assistance Program - confidential program created to promote the health, safety and well-being of public service employees
• Generous wellness program (we offer reimbursements for certain fitness related activities)
• Onsite exercise facility (for employees working at WSLCB Headquarter Building in Olympia)
• Infants at Work Program to promote parent and infant bonding, parental well-being and healthy infant development. Depending on your job duties, work location and supervisor approval, eligible employees who are new mothers, fathers or legal guardians can bring their infant (six weeks to six months) when they return to work
• Free parking

Duties

Some of the duties you will perform are:

• In consultation with the Communications Director: Regularly suggests, writes and issues content for the agency-wide intranet.
• Identifies LCB relevant news from online news sources and issues links or summaries for WSLCB Board and staff.
• Organizes and produces website content using usability standards for a broad audience.
• Serves as backup to Graphics Design Senior for updates to website.
• Serves as the agency's plain language lead to ensure compliance with Executive Orders and meet the needs of the general public.
• Works closely with the agency Public Health Education Liaison and agency staff to create strategic and professional education materials for diverse audiences.
• Determines need and type of information and education programs appropriate for employees, stakeholders and general public.
• Produces and edits video content including scripts and selecting audio accompaniment for internal and external audiences.
• Records, edits and produces video content using Adobe Creative Suite products.
• Drafts and coordinates quarterly-newsletter "Topics and Trends" for internal and external audiences.
• Prepares talking points and presentations for Board and Agency Director.
• Advises senior staff on effective communication techniques and strategies.
• Draft messages for internal and external audiences on behalf of executive leadership.
• Advises LCB staff and management regarding public reaction to proposed programs and/or polices.

Other Tasks:

• Helps coordinate public meetings using MS Teams or similar software.
• Modifies the agency intranet and internet website using SharePoint- and Drupal-based platforms.
• Enhances data visualization using online tools.
• Prepares Board members and executive staff in use of tools in advance of online meetings.

Qualifications

Required Qualifications:

Experience for required qualifications can be gained through various combinations of formal professional employment and educational experience. See below for how you may qualify.

To qualify at the Communications Consultant 4 level:

Seven (7) years of professional experience in communications, journalism, or public relations performing tasks such as writing news releases in AP style, preparing messages and presentations for executive-level staff, and communicating with broad and diverse audiences using a variety of communication tools.

OR

A Bachelor's degree in English, communications, journalism, humanities, or public relations.

AND

Three (3) years of experience in communications, journalism, or public relations performing tasks such as writing news releases in AP style, preparing messages and presentations for executive-level staff, and communicating with broad and diverse audiences using a variety of communication tools.

Additional professional experience in communications, journalism, or public relations will be substituted, year for year, for education.

To qualify at the Communications Consultant 3 level:

Five (5) years of professional experience in communications, journalism, or public relations performing tasks such as writing news releases in AP style, preparing messages and presentations for executive-level staff, and communicating with broad and diverse audiences using a variety of communication tools.

OR

A Bachelor's degree in English, communications, journalism, humanities, or public relations.

AND

One (1) year of experience in communications, journalism, or public relations performing tasks such as writing news releases in AP style, preparing messages and presentations for executive-level staff, and communicating with broad and diverse audiences using a variety of communication tools.

Additional professional experience in communications, journalism, or public relations will be substituted, year for year, for education.

Preferred/Desired Qualifications:

Skilled in Adobe Products and/or video production and editing. Skilled in SharePoint Online

Required Competencies:

The ability to take action to learn and grow

This equity competency identifies people who are curious about themselves and others, who take responsibility for knowing their own strengths and weaknesses, and who use their learning to make government programs and processes more efficient and effective to serve all in Washington.

The ability to take action to meet the needs of others

This equity competency identifies people who are flexible, adaptable, customer-service focused, and willing and able to empathetically respond to the unique needs of the people they work with and serve.

Accountability : Accept personal responsibility for the quality and timeliness necessary to achieve excellent results. With little oversight, develop innovative solutions to a variety of issues. Make timely decisions although faced with limited data or resources.

Accept own role when expectations are not met, and respond quickly to resolve issues with others by

• Making the best use of available time and resources to meet productivity standards, deadlines and work schedules.
• Acknowledging and correcting errors or problems; working though problems with people quickly and directly.
• Ensuring that work products meet customer expectations.
• Adapting to changing business needs, conditions and work responsibilities; modifying approach, goals and methods to achieve successful solutions and results in dynamic situations.
• Identifying and providing alternatives to reach a given end, and developing new strategies or tactics if current ones are ineffective.
• Coping with and helping others deal with the ongoing demands of change; proactively embracing change as a way to accomplish goals more effectively; acknowledging the benefit of change and inspiring others to accept change.
• While staying within the parameters of good practice, generating unique, workable and useful solutions to difficult problems, successfully describing vision and possibilities to others.
• Recognizing when a decision must be made and moving forward with that decision.
• Moving quickly to find common ground for solutions among diverse interests.
• Logically integrates various ideas, intentions and information to form effective goals, objectives timelines action plans and solutions.
• Can be relied upon to achieve excellent results with little need for direct oversight.
• Ability to apply and adapt established accounting methods to a variety of accounting transactions; assemble analyze and prepare reports; train employees of lower classification.

Communication: Convey clear, timely persuasive messages that positively influence the thought and actions of others by:

• Listening well