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Cynet Systems
Application Infrastructure Patch Management AnalystCynet Systems • Cary, NC, United States
Application Infrastructure Patch Management Analyst

Application Infrastructure Patch Management Analyst

Cynet Systems • Cary, NC, United States
1 day ago
Job type
  • Full-time
Job description

Job Title

Job Overview: Requirement/Must Have:

  • Basic knowledge of application server platforms: Apache Tomcat, JBoss/WildFly, IIS.
  • Familiarity with Linux/Windows OS commands for service management (systemctl, net start/stop).
  • Understanding of log files and how to identify errors in application/server logs.
  • Basic knowledge of Java runtime environments and version management.
  • Awareness of database platforms (Oracle, MS SQL, MySQL) read-only access to check patch status.
  • Familiarity with ITSM tools: ServiceNow, Remedy, or similar.
  • Basic understanding of backup and snapshot procedures before patching.
  • Detail-oriented follows multi-step patching checklists without errors.
  • Good co-ordination skills to liaise with application and database teams.
  • Ability to work in shifts or on-call for maintenance windows.
  • Clear escalation discipline knows when to engage L2.

Responsibilities:

  • Execute patching activities for middleware and application platforms (Apache Tomcat, JBoss/WildFly, WebLogic, IIS, WebSphere) as per approved change records.
  • Perform pre-patch checks: service health, backup verification, log baseline, and dependency mapping.
  • Apply patches/updates following vendor-provided runbooks and team SOPs; capture execution logs.
  • Validate application functionality post-patching through smoke tests and log review.
  • Co-ordinate with application owners to schedule patching within agreed maintenance windows.
  • Track patch status and update ITSM tickets accurately; maintain patch records in CMDB.
  • Monitor vendor security bulletins and flag relevant advisories to L2.
  • Escalate application failures, patch compatibility issues, or service degradation to L2.
  • Assist in generating application patch compliance reports.

Nice to Have:

  • Oracle Certified Associate (OCA) Java SE or Database.
  • CompTIA Server+.
  • ITIL 4 Foundation.

Skills:

  • Tomcat.
  • JBoss.
  • ITSM.
  • CMDB.
  • Apache Tomcat.
  • WildFly.
  • WebLogic.
  • IIS.
  • WebSphere.
  • Linux.
  • Windows OS.
  • Java.
  • Oracle.
  • MS SQL.
  • MySQL.
  • ServiceNow.
  • Remedy.

Qualification And Education:

  • 5+ years of experience.
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Application Infrastructure Patch Management Analyst • Cary, NC, United States

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