As a Senior Manager you will:
The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position. As a Manager, Research and Planning, the incumbent is primarily responsible for planning, organizing, coordinating and directing the research and planning activities in LB&I, through subordinate managers. The incumbent is the focal point for all matters related to the development of studies for profiling taxpayer populations and research strategies that will affect taxpayer compliance behaviors, including development of non-enforcement strategies. Oversees the development of strategic objectives and LB&I examination plan and examination selection criteria. Coordinates the implementation of these strategies and the development of measures to identify their effect on compliance levels and cost to the organization. The incumbent develops and delivers mission-oriented service and strategies, identifies and resolves emerging issues as applicable; and demonstrates substantive and meaningful involvement with processes to improve customer service focus, and concern for meeting the needs of internal and external customers in a manner that provides them satisfaction. STANDARD POSITION DESCRIPTIONS (SPD): PD92799 Visit the IRS SPD Library to access the position descriptions.
Program Manager • Rochester, NY, United States
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