Security Systems Technician

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Security Systems Technician


Global AV Group
Hicksville, NY | On-Site / Field-Based
Full-Time | Hourly


About Global AV Group
Global AV Group is a commercial audiovisual, security, and integrated technology firm delivering high-performance systems and experiences nationwide. Our work supports corporate, hospitality, experiential, commercial, and technical environments, with a focus on professional installation, system reliability, and exceptional client service.


Position Overview
We are seeking an experienced Security Systems Technician to join our team based out of Hicksville, NY. This role is responsible for the installation, programming, commissioning, troubleshooting, and service of commercial security systems, including access control, IP video surveillance, and intrusion alarm systems.


This is not an entry-level installation position. The ideal candidate will have hands-on experience programming and commissioning security systems in addition to performing physical installations.


The Security Systems Technician will work independently and as part of larger project teams while coordinating with Project Managers, engineers, electricians, locksmiths, IT personnel, and other trades.


This position is primarily field-based, with work throughout Long Island, New York City, surrounding areas, and occasional out-of-state travel.


Key Responsibilities


Security System Installation & Programming

• Install, program, configure, test, commission, and service access control systems
• Install and configure IP cameras and video management systems
• Install, program, and troubleshoot intrusion and burglar alarm systems
• Install and configure intercoms and related security devices
• Install cameras, card readers, door contacts, request-to-exit devices, motion detectors, control panels, power supplies, and associated hardware
• Program access levels, schedules, users, credentials, alarm zones, recording rules, notifications, and system integrations
• Perform camera aiming, focus adjustment, image-quality verification, and recording tests

Cabling & Network Configuration

• Install, terminate, label, and test Category cable and low-voltage security wiring
• Configure IP addresses and connect security devices to customer networks
• Work with TCP/IP, static IP addressing, DHCP, PoE, switches, routers, and related networking components
• Diagnose and troubleshoot network communication and connectivity issues related to security systems

Troubleshooting, Service & Commissioning

• Troubleshoot wiring, communication, network, hardware, software, and programming issues
• Diagnose system failures and complete repairs with limited supervision
• Complete punch-list, commissioning, warranty, and service work
• Verify complete system functionality before project turnover
• Train customers on system operation and basic system administration

Project Coordination & Documentation

• Read and interpret drawings, floor plans, risers, wiring diagrams, scopes of work, and equipment schedules
• Coordinate with Project Managers, engineers, programmers, electricians, locksmiths, IT personnel, and other trades
• Maintain accurate daily reports, programming records, test results, photographs, and as-built documentation
• Identify and communicate potential project issues before they impact schedule, performance, or system functionality
• Follow company installation standards, safety requirements, and customer site procedures
• Maintain assigned tools, test equipment, materials, and company vehicles

Systems & Technical Experience
Candidates should have hands-on experience working with:

• Access control systems
• IP cameras and video management systems
• Intrusion and burglar alarm systems
• Intercom and related security systems
• Category and low-voltage security cabling
• IP networking and network-connected security devices
• Security system programming, configuration, testing, and commissioning

Experience with enterprise-level security platforms and manufacturer-specific certifications is highly preferred.


Required Qualifications

• 3+ years of professional security system installation and programming experience
• Demonstrated hands-on experience with all three of the following:
• Access control systems
• IP camera and video surveillance systems
• Intrusion alarm systems
• Ability to program and commission security systems, not installation experience alone
• Working knowledge of IP networking, including TCP/IP, static IP addressing, DHCP, PoE, switches, routers, and basic network troubleshooting
• Experience terminating and testing Category and low-voltage security cabling
• Ability to diagnose system problems and complete repairs with limited supervision
• Ability to read technical drawings, wiring diagrams, and project documentation
• Strong verbal and written communication skills
• Professional appearance and strong customer-service skills
• Valid driver's license for at least 2 years, safe driving record, and access to a vehicle during the workday.
• Ability to pass applicable background checks and satisfy New York security-industry registration requirements
• Authorization to work in the United States

Preferred

• Manufacturer certifications for access control, video surveillance, intrusion, intercom, or networking platforms
• Experience with enterprise-level access control and video management systems
• Experience integrating access control, cameras, intrusion alarms, intercoms, and related building systems
• OSHA 10 or OSHA 30 certification
• Experience working in commercial, hospitality, restaurant, luxury residential, or multi-dwelling environments
• Experience completing service calls and supporting existing customer systems

Physical & Scheduling Requirements

• Ability to lift and carry equipment weighing up to 50 pounds
• Ability to work from ladders and lifts
• Ability to work in ceilings, equipment rooms, active construction sites, and other field environments
• Ability to travel throughout Long Island, New York City, surrounding areas, and other states as required
• Availability for occasional overtime, early starts, evening work, and emergency service when required

What We Are Looking For
The successful candidate will be organized, dependable, technically capable, and committed to quality workmanship.


We are looking for someone who takes ownership of assigned work, understands that a system is not complete until it has been fully tested and verified, maintains accurate documentation, and communicates potential problems before they affect the project.


The right candidate should be equally comfortable performing hands-on installation work, programming systems, troubleshooting technical issues, and interacting professionally with customers and other trades.


Benefits
Medical, Dental, Vision, Life Insurance, PTO, Performance Bonus


Why This Role Is Important
The Security Systems Technician plays a critical role in delivering reliable, professionally installed security systems to Global AV Group customers. This position directly impacts system performance, project completion, customer satisfaction, and the long-term serviceability of the systems we install.


Job Type:
Full-time


Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location:
In person / field-based


Global AV Group is an equal opportunity employer. Employment decisions are based on qualifications, experience, performance, and business requirements.


Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Flexible work from home options available.