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IT - Cloud Support Engineer - Cloud Apple JAMF AdministratorExpert Technology Services • Phoenix, AZ, United States
IT - Cloud Support Engineer - Cloud Apple JAMF Administrator

IT - Cloud Support Engineer - Cloud Apple JAMF Administrator

Expert Technology Services • Phoenix, AZ, United States
1 day ago
Job type
  • Full-time
  • Quick Apply
Job description

IT Cloud Support Engineer Cloud Apple JAMF Administrator

Location: Phoenix, AZ 100% Onsite

We are seeking an experienced Cloud Apple JAMF Administrator to manage, deploy, configure, and support Apple devices across an enterprise cloud-managed environment using JAMF Pro and related technologies.

Key Responsibilities

  • Administer and support Apple devices using JAMF Pro in an enterprise cloud environment.
  • Manage the complete lifecycle of macOS, iOS, iPadOS, and tvOS devices.
  • Configure device enrollment, deployment, security, compliance, patching, and retirement.
  • Develop and maintain JAMF configuration profiles, policies, applications, and device settings.
  • Integrate JAMF Pro with Apple Business Manager (ABM) for automated device enrollment and provisioning.
  • Integrate Apple device management with Microsoft Intune and Entra ID (Azure AD).
  • Support enterprise identity solutions including SSO and Conditional Access.
  • Develop automation scripts using Bash, Shell, or Python to improve device management and operational efficiency.
  • Implement endpoint security, patch management, and compliance standards across Apple devices.
  • Monitor device health, configuration, compliance, and security status.
  • Troubleshoot JAMF, macOS, iOS/iPadOS, enrollment, application, and connectivity issues.
  • Provide advanced technical support to end users and IT teams.
  • Maintain device management documentation, policies, procedures, and operational standards.
  • Collaborate with security, identity, infrastructure, and application teams on Apple endpoint initiatives.
  • Ensure Apple device management follows enterprise security and compliance requirements.
  • Support Microsoft 365 integration and enterprise collaboration requirements.
  • Manage device provisioning, configuration changes, upgrades, and retirement processes.
  • Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience, is required.
  • Minimum 3+ years of Apple device administration experience in an enterprise environment is required.
  • Strong JAMF Pro, Apple Business Manager, and MDM experience is required.
  • Candidates must be available to work 100% onsite in Phoenix, AZ.
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IT - Cloud Support Engineer - Cloud Apple JAMF Administrator • Phoenix, AZ, United States

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