Job Title: Cloud Support Engineer
Job Code: CoP 165103
Client: City of Phoenix
Location: 149 N 4th Ave, Phoenix, AZ 85003
Work Arrangement: Onsite / Local Only
Work Hours: Monday–Friday | 8:00 AM–4:30 PM | 40 hrs/week
Duration: Until 06/30/2027
Closing Date: 09/01/2026 at 4:00 PM
Important Notes
Position Overview
The City of Phoenix is seeking a Cloud Support Engineer / Apple JAMF Administrator responsible for the deployment, configuration, management, and support of enterprise Apple devices using JAMF Pro and related cloud technologies.
The role will manage the full lifecycle of macOS, iOS, iPadOS, and tvOS devices, including enrollment, configuration, deployment, security, compliance, patch management, troubleshooting, and retirement. The position will also integrate Apple device management with Apple Business Manager, Microsoft Intune, Entra ID, Microsoft 365, SSO, and Conditional Access.
Key Responsibilities
Required Skills
Preferred / Additional Skills
Education
Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience.
Primary Skills
JAMF Pro | Apple Business Manager | ABM | MDM | macOS | iOS | iPadOS | tvOS | Microsoft Intune | Entra ID | Azure AD | Microsoft 365 | SSO | Conditional Access | Endpoint Management | Endpoint Security | Patch Management | Device Lifecycle Management | Bash | Shell | Python | Systems Administration | Networking
Cloud Support Engineer • Phoenix, AZ, US
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