Skilled Nursing of Rochester -
Location: Rochester, NY
A skilled nursing facility is seeking an experienced and detail-oriented Business Office Manager (BOM) to join our team in Rochester, NY.
This is not a typical office position. The role is fast-paced and requires exceptional organizational skills, strong attention to detail, and the ability to manage multiple priorities while working closely with residents, families, and internal departments. The ideal candidate will have prior office and/or finance experience.
Experience with Medicare, Medicaid, managed care, and insurance processes preferred
Confidence and professionalism when discussing financial matters with residents and families
Ability to learn and efficiently navigate multiple computer programs and databases
Exceptional attention to detail and a high level of accuracy
Strong organizational, time-management, and follow-through skills
Ability to thrive in a fast-paced environment while managing competing priorities
Meet with residents and families to discuss financial responsibilities and payment obligations
Assist Medicaid applicants with gathering and submitting required documentation
Maintain accurate resident census information within billing and clinical software systems
Collect private-pay balances and resident income owed to the facility
Assist with insurance verification and authorization processes
Manage and distribute resident trust funds
Ensure all admission and financial agreements are completed and properly executed
Collaborate with interdisciplinary teams to maintain accurate financial and resident records
Perform additional duties as assigned
#LI-DNI
Business Office Manager • Rochester, NY
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