Program Manager

Join 7-Eleven

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

This role will serve as a single point of contact for Area/Market/Zone and Store Support Center stakeholders with respect to the acquisition during all integration phases: 1) the interim period prior to closing, 2) the post-closing period prior to rebranding and remodeling and 3) the remodel/rebranding phase. The role works closely Mergers & Acquisition (M&A) team members to vet opportunities that 7-Eleven is evaluating to understand operations, and other operational impacts that may impact the store(s) as potential 7-Eleven sites. The team member will collaboratively work with all key 7-Eleven departments/teams to develop and execute effective integration plans for transactions which 7-Eleven pursues.

Key duties and responsibilities include:

• Partner with other team members on the M&A and AI teams to evaluate transactions as they come live.
• Collaborate with key SEI departments to develop comprehensive integration plans for all the integration phases; the plans include preparation for change in control (take possession of the assets), plans for running stores prior to remodel and coordinating remodel/rebranding activities.
• Upon transaction signing date, execute these plans by leading key departments (Operations, Human Resources, Field Training, Merchandising & Fresh Food, Information Technology, Logistics, Marketing, Licensing, Gasoline, Accounting, Treasury, A&E, Delivery/Digital and Construction, etc.) and verifying they are on-track, on-schedule, on-budget and accountable.
• Acquisition Integration serves as single point of contact for acquisition related questions and ensures alignment between M&A, Operations, and all key stakeholders.
• The role also coordinates all relevant SSC stakeholders during company sanctioned divestment activities. This includes Managing the divest process to 3rd party operators

Education and experience: Education: Bachelors/4 Yr Degree Years of relevant work experience: 7+ years Years of management experience: 5+ years

Specific knowledge and skills:

• Leadership: Champions change and motivates self and others. Influence management and drive results in keeping multiple departments working cohesively. The role requires individuals to be organized and manage/lead multiple projects at longer stretches. Maintains strong cross-functional relationships.
• Communication: Strong listening, verbal and writing skills. Must be able to effectively communicate with store-level hourly employees to Senior VPs. Courageous in sharing fact-based opinion while maintaining curiosity to assess opportunities for improvement
• Knowledge: Basic and broad knowledge of 7-Eleven store operations, 7-Eleven departmental roles/responsibilities and understanding site plans, floor plans and blueprints.
• Planning & Organization: Adhere to tight timelines, flexibility to accommodate changing priorities and keep track of the smallest details, for multiple projects
• Information Technology: Basic knowledge of store infrastructure (firewalls, switches, internet, cabling, routers, point of sale registers, back-office systems, servers, etc.).
• Problem Solving and Analytics: analyze and recommend solutions to issues that do not fall cleanly under specific department responsibility; willing and able to develop the knowledge necessary to effectuate an opinion and/or recommendation and challenge others effectively to ensure the proper integration solutions are chosen. Ability to influence teams on best solution forward.
• Computer: strong MS Excel acumen and moderate proficiency in MS Outlook, MS Word, MS PowerPoint, MS Teams and Smartsheets. Rudimentary knowledge of Mapping and/or GIS programs. CAD and MS Project a plus.
• Learning: Ability and desire to learn new business models as the M&A and Acquisition Integration team often evaluate opportunities for the future of 7-Eleven.