Workers' Compensation Supervisor 1 - Workers' Compensation Claims Management Supervisor 1

Workers' Compensation (WC) Supervisor 1

Job Class: Workers' Compensation Claims Management Supervisor 1

Agency: Administration Dept

Job ID: 96573

Location: St. Paul

Telework Eligible: Yes

Full/Part Time: Full-Time

Regular/Temporary: Unlimited

Who May Apply: Open to all qualified job seekers

Closing Date: 09/17/2026

Hiring Agency/Seniority Unit: Administration Dept / Administration-MMA

Division/Unit: WC Claims Administration

Work Shift/Work Hours: Day Shift

Days of Work: Monday - Friday

Travel Required: No

Salary Range: $34.71 - $50.25 / hourly; $72,474 - $104,922 / annually

Classified Status: Classified

Bargaining Unit/Union: 216 - Middle Management Association/MMA

FLSA Status: Exempt - Executive

Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This posting will be used to fill multiple vacancies. This posting may be extended and remain open until filled.

The Risk Management Division (RMD) operates Minnesota state government's self-insurance program, along with the state workers' compensation and safety program. The division also insures the state's assets and provides property and casualty coverage. The Workers' Comp (WC) unit takes a proactive approach with a focus on safety and loss control efforts that strive to minimize the incidence of injuries, accidents, and other damages and losses.

We are seeking multiple WC Supervisor 1s to plan, direct, and supervise activities of the Workers' Compensation Claims Specialists (working title of claims adjusters) to ensure that claims accepted, denied, settled, paid, and recovered are in compliance with Minnesota Workers' Compensation laws; protects the assets of the State Compensation Revolving Fund in these areas of responsibilities; and ensures the proper utilization of resources within the unit. Responsibilities include, but may not be limited to:

• Supervising a team of claims specialists/adjusters, providing performance management, and assigning claims based on their position level.
• Monitoring progress and reassigning cases that become complex or require escalation.
• Establishing and maintaining workflow guidelines, claims, procedures, and standards which meet legal timelines and client expectations.
• Assisting the WC Claims Manager in the development, implementation, and maintenance of effective training programs.
• Assisting the WC Supervisor 2 to provide responsible financial management of the State Compensation Revolving Fund.
• Managing a caseload of complex and difficult claims.

These positions are eligible for up to a 50% hybrid telework arrangement. With a telework arrangement, additional onsite attendance may be required for team meetings or as requested by management to meet business needs. Completion of a telework agreement will be required. Please review the Telework Policy for details.

Minimum Qualifications

The following qualifications are required of all applicants seeking consideration for this position. Only applicants whose application materials clearly demonstrate fulfillment of each of these minimum qualifications will be considered for the position.

• Three (3) years of experience performing, leading, and/or consulting on workers' compensation claims management for a self-insured employer, third party claims administrator, insurance carrier, occupational/rehabilitation provider, governmental employer, or similar environment. Workers' compensation claims management experience would include handling of claims involving time loss from work and other indemnity-related claims, along with applying laws and case laws to claims.
• Experience in a supervisory, project manager, or team lead position that includes assigning, coaching, training, reporting on the work activities of others, and/or engaging in performance management-based conversations.
• Knowledge of generally accepted accounting principles (GAAP) and financial management to monitor budgetary activities.
• Effective interpersonal, human relations, and communication skills to work with a variety of individuals at all levels and with varying backgrounds and skills.
• Ability to handle a large volume of work while maintaining accuracy and meeting deadlines.
• Computing experience for storage and retrieval of information necessary to organize and analyze data.

Preferred Qualifications

• Education and/or training in a medical or legal profession.
• Medical or legal terminology gained through training or experience.
• Experience with subrogation requirements, processes, and responsibilities.
• Experience working for federal, state, municipal, or tribal governments/organizations.
• Understanding of state and agency procedures in accounting.
• Experience training others (internal and external), facilitating meetings, making presentations, and contributing to conflict management/resolution.
• Experience with the Minnesota Government Data Practices Act.

Additional Requirements

Successful applicants must pass a criminal background check through American DataBank and employment reference checks prior to employment. A criminal history does not automatically disqualify an applicant, and each case will be reviewed individually in alignment with fair hiring practices.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us. Please indicate what assistance is needed.