Client Human Resources Business Partner III

Client HR Business Partner III

ADP is hiring a field Client HR Business Partner III. This is a remote opportunity open to candidates located in Salt Lake City, UT and surrounding areas. While the role is home-based, the selected candidate will be expected to meet with clients in person on a regular basis throughout the Salt Lake City market.

In this role, you'll be a trusted advisor to our clients, using your HR experience, ADP product expertise, and consulting skills to solve their most critical business challenges. You carry the weight of ADP's service reputation and client satisfaction in your hands.

To thrive in this role, you must be comfortable building relationships with external clients and internal partners. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

Responsibilities include:

• Research, troubleshoot, and resolve. Serve as an HR expert to ADP's largest clients and support ADP's most complex products/technologies. Solve client problems -- taking a broad perspective to identify solutions. Work independently to resolve issues. Work proactively with clients to provide information, best practices, and training on ADP solutions.
• Communicate and exceed client expectations. Use your strong interpersonal skills, HR, and ADP product knowledge to communicate with clients and resolve issues. Set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. Strive to exceed client expectations in every interaction. Hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything.
• Provide recommendations and educate. Interpret internal or external business issues and recommend solutions/best practices to ADP leadership and clients. Share knowledge and best practices with less experienced Consultants and Specialists at ADP.

Required qualifications include:

• At least 5-8 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization
• At least 5-8 years of experience in a customer service or human resources environment, with proven ability to produce positive results
• 5% travel anticipated

A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experiences could include:

• Experience noted above, OR
• Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.

Preferred qualifications include:

• HR Certification or willing to pursue in the first year

You'll love working here because you can:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.