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Velvethorizons
Remote Planning ConsultantVelvethorizons • Rockford, Illinois, United States
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Remote Planning Consultant

Remote Planning Consultant

Velvethorizons • Rockford, Illinois, United States
8 days ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

Company Overview:
Velvet Horizons is a service-oriented organization focused on delivering customized planning and coordination solutions for a diverse client base. Operating in a fully remote environment, our team is composed of professionals dedicated to efficiency, accuracy, and high-quality client support.

Position Overview:
We are seeking a detail-oriented and dependable Planning Consultant to support clients with coordination and scheduling services. This role involves managing client requests, organizing logistics, and ensuring a smooth, end-to-end planning process.

Key Responsibilities:

  • Communicate with clients via phone, email, and digital platforms to gather requirements and provide support
  • Research and present suitable options for accommodations, transportation, and related services
  • Prepare structured plans and coordinate scheduling based on client preferences and availability
  • Process reservations and confirm service arrangements with third-party providers
  • Provide consistent, professional customer support throughout the coordination process
  • Maintain awareness of relevant updates, policies, and service offerings
  • Collaborate with internal team members to improve workflows and service delivery
  • Accurately document client interactions, transactions, and records in company systems

Qualifications:

  • Strong written and verbal communication skills
  • Proven ability to work independently in a remote environment
  • High level of organization and attention to detail
  • Ability to manage multiple tasks and meet deadlines
  • Customer-focused mindset with problem-solving skills
  • Basic proficiency with online tools and scheduling platforms
  • Fluency in English is required; Spanish language skills are a plus

Compensation & Work Structure:

  • Flexible remote work environment
  • Performance-based compensation based on completed client arrangements
  • Ongoing training and professional development opportunities
  • Access to company-supported resources and tools
  • Collaborative team environment

Additional Information:
This position is best suited for individuals who are self-motivated, organized, and comfortable working in a remote setting. Selected candidates will complete an onboarding and training program designed to support a successful transition into the role.

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Remote Planning Consultant • Rockford, Illinois, United States

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