Talent.com
Digs Dog Care
Front Desk AssociateDigs Dog Care • Carmel, Indiana, United States, 46032
Front Desk Associate

Front Desk Associate

Digs Dog Care • Carmel, Indiana, United States, 46032
21 days ago
Salary
$15.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description

About Happy Dog

Happy Dog is part of Digs Dog Care, a premium dog care company offering DayPlay, Overnight Stays, Grooming, and Training across multiple locations nationwide. We're built on a simple belief: every pup deserves to feel safe, loved, and at home — and every team member plays a real role in making that happen. Our shared ownership program means employees don't just work here, they have a stake in it.


About the role

The Front Desk Associate is the face of Digs, the first smile every pet parent and pup sees when they walk through our doors. This role is equal parts hospitality, organization, and genuine love for animals. You'll set the tone for every visit, ensuring pet parents feel confident and cared for from check-in to check-out. If you thrive in a fast-paced, people-first environment and love dogs as much as we do, this role is for you.

Responsibilities

  • Serve as the first point of contact for all guests, greeting pet parents and pups with warmth and professionalism
  • Check pets in and out of our system, manage and update parent and pup profiles, and process payments accurately
  • Answer phones promptly and professionally, maintaining excellent phone etiquette at all times
  • Support the grooming team by communicating service details, managing grooming appointments, and ensuring a smooth handoff between the front desk and grooming areas
  • Ensure every pet parent is informed about our services, products, and any updates relevant to their pup's stay
  • Maintain an organized, clean, and welcoming front desk and lobby area
  • Keep clear and accurate daily notes to support seamless communication across the team
  • Conduct opening and closing procedures and follow standard cleaning protocols
  • Assist with daycare play groups and kennel areas as needed
  • Pitch in on additional tasks that contribute to the overall culture, pet wellbeing, and hospitality experience at Digs

Qualification

  • A genuine love for dogs and a passion for delivering exceptional hospitality
  • Strong communication skills, both written and verbal, with excellent phone etiquette
  • Highly organized with sharp attention to detail and the ability to manage multiple tasks at once
  • Comfortable working in a fast-paced environment with a calm, solutions-oriented mindset
  • Comfortable using phones, computers, and POS systems in a busy environment
  • Comfortable interacting with dogs of all sizes and temperaments
  • Ability to stand or sit for extended periods and move between front and back-of-house areas
  • Ability to lift up to 30 lbs. occasionally (e.g., small dogs, supplies)
  • Available for flexible scheduling, including weekends, evenings, and holidays
  • Understanding of the trust pet parents place in us when leaving their family members in our care
  • 1 year of reception experience in a veterinary, hotel, or hospitality setting preferred but not required

Growth Path

Demonstrates readiness for the Supervisor position when

  • Sets the standard for attendance – on time, every time and ready to go
  • Consistent positive feedback from pet parents
  • Mastery of booking and POS systems
  • Demonstrates exceptional attention to detail and communicates effectively with all teammates
  • Takes initiative to learn new skills and actively seeks out new responsibilities
  • Upholds Dig’s Code of Conduct and positively contributes to team culture
  • Full mastery of Pack Leader and Kennel Tech responsibilities
  • Ability to lead, support, and hold accountable all front and back of house team members

What We Offer

At Digs, we take care of our pack. Dental and vision benefits kick in shortly after your start date, and at 90 days you're eligible for a 401(k) with up to 4% company match. At 6 months, medical benefits become available to full-time teammates, and after one year you can join our DigIn Shared Ownership Program — because we believe the people who build Digs should share in its success. Many locations also offer teammates discounted DayPlay as a little extra perk.


The pay range for this role is:
15 - 15 USD per hour(Happy Dog)



PI556f19ff3686-30511-41443839

Create a job alert for this search

Front Desk Associate • Carmel, Indiana, United States, 46032

Similar jobs

Future Opening: Front Desk Sales & Membership Associate (Part Time)

SugaringLAIndianapolis, IN, United States
Full-time +1

Now Hiring: Rockstar Sales Associates for Front Desk (Part-Time).Are you the kind of person who lights up a room? Love chatting with people, closing a sale, and creating a great experience from sta... Show more

 • Promoted

Sales Associate

Phenom PeopleNoblesville, IN, United States
Part-time

Noblesville Ace Hardware is your local hardware store dedicated to providing a friendly, helpful, and convenient experience for our customers.We are a locally owned and operated Ace Hardware with a... Show more

 • Promoted

Consumer Research Panel Member

GL IncElwood, Indiana
$15.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Store - Huck's Sales Associate

HucksGreentown, IN, United States
Part-time

Sales Associate, Full or Part Time.Every Huck's Market Sales Associate is responsible for the proper and efficient operation of their shift, within company policy, to ensure that the shift contribu... Show more

 • Promoted

Audit Senior Associate - Indianapolis

Katz, Sapper & MillerIndianapolis, IN, United States
Full-time

We're KSM, one of the top 50 largest independent advisory, tax, and audit firms in the United States.But more than our size, it's our people and culture that set us apart.We believe great things ha... Show more

 • Promoted

Seasonal Retail Sales Associate (Early Morning) - Boulevard Crossing

GapKokomo, IN, United States
Part-time

Seasonal Retail Sales Associate (Early Morning) - Boulevard Crossing.Part time 2132 E Boulevard Street, Kokomo, IN, US 46902.Forget what you know about old-school industry rules.When you work at Ol... Show more

 • Promoted

Front Desk Agent

White Lodging Services CorporationIndianapolis, IN, US
Full-time

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live.We know that the hospitality busine... Show more

Associate Manager

Family ExpressMccordsville, IN, United States
Full-time

Position summary: The Associate Manager is a developmental position.Candidates must demonstrate a commitment to personal development and to individual store and overall company success.This positio... Show more

 • Promoted

Sales Associate

Five BelowKokomo, IN, United States
Full-time

Embrace the opportunity to become a Sales Associate at Five Below! Deliver outstanding customer service, drive sales, and keep our store running smoothly.If you thrive in a fast-paced retail enviro... Show more

 • Promoted

Retail Sales Associate Part-Time

MauricesKokomo, IN, United States
Part-time

Retail Sales Associate Part-Time.At maurices, we're all about feel-good fashion for real life.We're committed to our service with style promise and to offering affordable fashion that takes women f... Show more

 • Promoted

FT Front Desk CoordinatorIndianapolis, Indiana, United States

IVX HealthIndianapolis, IN, United States
Full-time

FT Front Desk CoordinatorHealthcare Front Desk CoordinatorFull Time MondayFriday Day Shift Infusion Center-BasedWe're looking for a Front Desk Coordinator with more than just a friendly face we're ... Show more

 • Promoted

Dental Front Desk Coordinator FT

Bright Direction DentalIndianapolis, IN, United States
Full-time +1

Dental Front Desk CoordinatorCenter for Advanced Dentistry, Brad Sammons DDS is looking for an enthusiastic Full-Time Front Desk Coordinator to join our team.The Front Desk Coordinator will be resp... Show more

 • Promoted

Sales Associate - CosmoProf Store # 09817

CosmoProf BeautyKokomo, IN, United States
Full-time

By working at Cosmoprof, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need pass... Show more

 • Promoted

Retail Stores- Risk Associate

Aritzia LPIndianapolis, IN, United States
Full-time

Our Enterprise Risk Management department is responsible for minimizing loss while respecting people, brand and operations.With a special focus on merchandise security, our Risk Associate supports ... Show more

 • Promoted

SERVICE DESK ASSOCIATE

Von MaurGreenwood, IN, United States
Full-time

Service Desk AssociateAs a Service Desk Associate, you keep the store connected as a reliable source for information and support.In this fast-paced department, you'll have the opportunity to impact... Show more

 • Promoted

Front Desk Sales and Customer Service Associate - PART TIME

The Lash LoungeCarmel, IN, United States
Full-time +2

Front Desk Sales Associate - PART TIMEThe Lash Lounge is the luxury destination for eyelash and eyebrow services.Our guests are able to step out and face the world with confidence.We value our fun-... Show more

 • Promoted

Front Desk/Host

Dave & BusterIndianapolis, IN, United States
Full-time

Dave & Busters - - Responsibilities:Greets Guests upon entering and ensures initial positive impression; Coordinates game rentals, merchandise sales, and telephones; Assists with table manageme... Show more

 • Promoted

Eligibility Assistant - Front Desk

DFR llcIndianapolis, IN, United States
Temporary

OverviewTHIS POSITION IS LOCATED IN INDIANAPOLIS, IN (North Side - 2620 Kessler Blvd.Suite 100, Indianapolis, IN 46220-2891)Knowledge Services has a great opportunity for a strong customer service ... Show more

 • Promoted

Circle K - Cashier / Customer Service Associate - Hiring ASAP

Circle KKokomo, IN, United States
Full-time

Circle K Cashiers provide fast and friendly service to customers by operating the register, handling cash transactions, restocking shelves, preparing coffee and food items, and keeping the store cl... Show more

 • Promoted • New!

Store Associate-(RT2620)

RaceTracIndianapolis, IN, United States
Full-time +1

At RaceTrac, we believe in making people's lives simpler and more enjoyable - including yours! As a Store Associate, you'll be at the heart of our guest experience, helping keep our stores clean, s... Show more