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Guidedbyljtravel
Customer Service Coordinator – Client Support (Remote)Guidedbyljtravel • Charlotte, North Carolina, United States
Customer Service Coordinator – Client Support (Remote)

Customer Service Coordinator – Client Support (Remote)

Guidedbyljtravel • Charlotte, North Carolina, United States
2 days ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

Job Summary

We are seeking a detail-oriented and dependable Customer Service Coordinator to support clients and manage service-related requests in a remote environment.

This role is ideal for individuals who enjoy organizing details, communicating clearly, and guiding clients through a structured process from start to finish.

In this position, you will assist with coordinating travel-related services and supporting clients throughout the planning and booking process.

Key Responsibilities

  • Respond to client inquiries in a timely and professional manner
  • Coordinate service details, including scheduling, updates, and follow-ups
  • Assist clients with travel arrangements and general planning support
  • Provide clear communication and next steps throughout the process
  • Maintain accurate and organized client records
  • Track progress of requests to ensure timely completion
  • Deliver a consistent and positive customer experience

Qualifications

  • Strong organizational and multitasking skills
  • Excellent written and verbal communication abilities
  • Ability to work independently and manage responsibilities effectively
  • Detail-oriented with strong follow-through
  • Comfortable using online systems and tools
  • Customer service or administrative experience preferred
  • Interest in travel and working with clients is a plus

What We Offer

  • Training and ongoing development
  • Flexible remote work environment
  • Opportunities for advancement
  • Supportive team environment
  • Access to tools and systems needed for success

Work Environment

  • Fully remote
  • Flexible scheduling options
  • Reliable internet required


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Customer Service Coordinator – Client Support (Remote) • Charlotte, North Carolina, United States

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