Specialist, eCommerce

Ecommerce Specialist

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

The Opportunity

The eCommerce Specialist supports the eCommerce Senior Manager in the day-to-day execution of integrated growth marketing programs across paid media, promotions, influencer marketing, regulatory review, social commerce and agency workflows. The role also partners closely with the E-commerce Marketing Manager to help deliver accurate, conversion-ready site experiences through landing-page quality assurance, site testing, merchandising checks and cross-functional issue resolution. This is a highly organized, execution-focused role for someone who can manage multiple timelines, maintain strong attention to detail and confidently coordinate projects from briefing through final approval and launch.

Key Responsibilities

Promotional Campaign Execution

• Coordinate the end-to-end promotional creative workflow, including briefing copywriters and designers, consolidating inputs and maintaining timelines.
• Review promotional ads and provide clear, actionable feedback; partner with designers and copywriters to deliver accurate, on-brand final content.
• Deliver approved assets, copy and campaign requirements to agency and channel partners.
• Review agency-produced copy, creative mockups and landing pages for each promotion, ensuring alignment with the approved offer, brand standards and channel requirements.
• Manage stakeholder review rounds, track revisions and secure final internal approvals before launch.
• Maintain organized campaign files, final asset links, specifications and approval documentation.

Influencer & Creator Content

• Support quarterly influencer planning by reviewing prospective creators and recommending partners based on brand fit, audience quality and content potential.
• Coordinate product sends and related logistics for new creator content.
• Review incoming creator content, consolidate feedback and communicate revision requests.
• Coordinate final content approval and ensure usage details, deliverables and final files are documented.
• Upload approved creator content to Firework for on-site use and maintain an organized library of available assets.

PRC / Regulatory Review Coordination

• Prepare and submit marketing materials for PRC review, including CTV scripts, banner assets, new blog content, landing pages and ongoing SEO page updates.
• Track submission status, deadlines, required documentation and reviewer feedback across active projects.
• Route PRC feedback to the appropriate internal, agency or creative teams and confirm that required revisions are incorporated.
• Upload final approved content and associated part numbers back into the PRC system, maintaining accurate records for future reference.

E-commerce Marketing Support

• Partner with the E-commerce Marketing Manager to QA promotional and evergreen landing pages before launch across desktop and mobile.
• Test links, buttons, navigation, promotional codes, offer logic, product availability, pricing, imagery, copy, disclaimers and tracking parameters.
• Validate that landing pages and on-site experiences match approved creative briefs, campaign messaging and promotional terms.
• Conduct pre-launch and post-launch site testing, document defects and coordinate with e-commerce, development, creative and agency partners until issues are resolved.
• Support merchandising updates, including product sequencing, promotional placements, homepage modules, banners, collection pages and cross-sell recommendations.
• Review the customer journey from ad click through checkout to identify broken links, inconsistent messaging, friction points or conversion risks.
• Support new product launches and site updates by maintaining QA checklists, launch trackers and final approval records.
• Perform routine site audits for outdated content, expired promotions, missing assets, broken links and other customer-experience issues.
• Help coordinate site content requests and ensure final assets, copy, product details and approvals are delivered to the appropriate teams on time.
• Assist with basic post-launch reporting and issue documentation to capture learnings and improve future campaign execution.

Financial & Administrative Support

• Process marketing invoices by validating required information, routing invoices to Accounts Payable and completing Strongroom approvals.
• Maintain invoice and budget trackers, follow up on outstanding approvals and flag discrepancies or timing risks.
• Provide general project coordination support, including meeting notes, status updates, task tracking and file organization.

Qualifications

• Bachelor's degree in marketing, communications, business or a related field, or equivalent practical experience.
• 13 years of experience in marketing coordination, digital marketing, e-commerce, project management or a related role; beauty, skincare, consumer products or regulated-industry experience is a plus.
• Strong project-management and organizational skills, with the ability to manage multiple concurrent campaigns and deadlines.
• Exceptional attention to detail and demonstrated ability to QA digital creative, copy and web experiences.
• Clear written and verbal communication skills, including the ability to consolidate feedback and coordinate across multiple stakeholders.
• Working knowledge of digital marketing channels, e-commerce customer journeys and promotional campaign execution.
• Comfort learning marketing, project-management, regulatory-review, invoice-processing and social-commerce platforms.
• Proficiency in Microsoft Office or Google Workspace; experience with project-management tools, Firework, TikTok Shop or PRC/Veeva systems is a plus.

Physical Requirements and Work Environment

This role requires the ability to perform standard office activities, including extended periods of computer use, participation in virtual and in-person meetings, and collaboration across teams. Depending on business needs, occasional travel may be required. Work environments and physical requirements may vary based on the requirements of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

This job description describes the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities. Duties and responsibilities may be modified, added, or removed as necessary to meet business and organizational needs.

Compensation

The target base salary range for this role is $80,000-$100,000 per year. This range reflects the anticipated compensation for the role. Where pay falls within the range may vary based on many factors, including, but not limited to, job responsibilities, skills, experience, education, certifications, location and applicable geographic pay zones, market conditions, internal equity and business considerations. Compensation decisions are made based on an assessment of the candidate's qualifications and the totality of relevant factors.

In addition to base salary, this role is eligible to participate in an annual short-term incentive program, subject to plan terms and eligibility requirements.

Benefits

Galderma offers a competitive and comprehensive benefits program, including medical, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and other benefits, subject to eligibility and applicable plan terms.

Work Authorization

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the United States.

What We Offer At Galderma, you'll be part of a purpose-driven organization committed to advancing dermatology and improving patient outcomes worldwide. We offer competitive compensation, annual incentive opportunities, and comprehensive benefits, along with meaningful opportunities for growth, development, and collaboration in an inclusive and innovative environment.

Next Steps

• If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
• The next step is a virtual conversation with the hiring manager