The Regional Operations Support Manager is a strategic partner dedicated to optimizing and supporting operational processes for escrow teams across multiple brands and states within assigned region. This role focuses on driving operational excellence, process standardization, and technology integration, while providing expert guidance and support to branch and regional escrow teams. This role collaborates closely with senior leadership, the National Operations Center, and cross-functional partners to ensure every operational touchpoint reflects the company's values, vision, and commitment to service excellence.
Key Responsibilities
Operational Support & Process Optimization
Claims Management & Risk Mitigation
Strategic Program Development
Collaboration & Stakeholder Engagement
Technology Integration & Innovation
Training & Documentation
Requirements
Manager Operations Escrow - Market Street Settlement Group LLC- Remote Northeast Region • Bedford, NH, United States
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