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Manager Field OpsUnited Site Services • Antioch, CA, United States
Manager Field Ops

Manager Field Ops

United Site Services • Antioch, CA, United States
16 hours ago
Salary
$98,450.00 yearly
Job type
  • Full-time
Job description

Manager Field Ops

The Manager Field Ops is responsible for managing all operational functions at a branch.

Essential Functions

  • Direct oversight of dispatcher/routers, service technicians, pick up & delivery drivers, yard personnel, fence crew(s), and shop
  • Review of all paperwork including manifests, routing tickets, DVIRs, etc. for completion and accuracy
  • Monitor all service levels and deliveries to ensure the best efficiencies. Recommend measures to improve operational practices and quality of customer care
  • Work directly with other departments to ensure excellent/positive communication within the region
  • Work with various departments to resolve customer service & delivery issues. Work with Operations Managers at other branches to coordinate asset transfers
  • Maintain proper staffing levels to meet and exceed customer and branch needs
  • Analyze and report on operational activities, i.e., service levels, routing efficiency, labor & overtime, and fuel
  • Work with the Regional Vice President to develop and implement standard practices and efficiency recommendations
  • Responsible for fleet DOT administration including, log books & record maintenance
  • Review and approve e-time punches prior to submitting for payroll processing. Review and approve time off request forms and schedule time off based on operational necessity
  • Administer the company's safety program at the branch. Work with Safety & HR departments to safety coordinate training, where necessary
  • Responsible for employee development & conducting periodic performance reviews
  • Create and maintain a positive, safe, and effective work environment
  • Operate a variety of company vehicles
  • Pull trailers with company vehicles
  • Perform other duties as assigned

Supervisory Responsibilities

This position has supervisory responsibilities for staff at the location.

Qualifications

  • Minimum 2 Year / Associates Degree from two-year college or technical school or equivalent combination of education and experience.
  • Minimum 5 years of related experience and/or training
  • Minimum 5 years of proven leadership experience leading a diverse team to accomplish results
  • Customer Service
  • Team Building
  • Organization
  • Time Management
  • Communications
  • Decision Making and Problem Solving
  • Knowledge of proper cleaning and repair of those assets
  • Valid Driver License (Class C)
  • Have experience with multi-stop routing system and dispatch procedures
  • Computer knowledge (Navision, Microsoft Office and routing/logistics software)
  • Excellent written and verbal communication skills
  • Knowledge of financial statements
  • Experience managing a budget
  • Knowledge of all company assets in inventory
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Manager Field Ops • Antioch, CA, United States

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