Team Assistant

Team Assistant

Serving Arizona since 1977, Hospice of the Valley is a national leader in hospice care. For almost three years, we've been proud to care for patients and families in Tucson and surrounding communities, and our local team is growing.

As a mission-driven, not-for-profit organization, we employ compassionate, skilled professionals who value excellence and teamwork. Our Tucson team members enjoy a friendly, supportive atmosphere, strong leadership support, autonomy, flexibility, and the privilege of doing meaningful, rewarding work.

Position Profile

The Team Assistant is responsible for providing a variety of administrative support functions that contribute to the overall efficient operation of the clinical team. Some of the duties will include answering phones, processing patient information and data entry.

Responsibilities

§ Performs staff assignments/scheduling.

§ Manages phone/email communications effectively and efficiently.

§ Processes vendor requests, assures paperwork is complete and timelines are met.

§ Creates timely and accurate documentation assuring timelines are met.

§ Adheres to HOV standards and facilitates continuously improved processes/services.

§ Maintains and enhances professional skills.

§ Adheres to high standards of personal and professional conduct.

Minimum Qualifications

§ High School Diploma or equivalent experience.

§ Minimum 1 years of increasingly responsible secretarial or administrative support experience.

§ Excellent communication and customer relation skills to interact with others in a helpful, cooperative and effective manner.

§ Ability to manage time well, meet deadlines and perform assigned duties with attention to detail, speed, accuracy and follow-through with minimal supervision.

§ Ability to use various types of office equipment including computer equipment, fax machine and copier/phone.

Preferred Qualifications

§ Prior medical office or hospice experience preferred.

§ Familiar with medical terminology preferred.

§ Minimum of 2 years database administration experience with knowledge of MS Office software including, Word, Outlook, Power Point and Excel.

§ Bilingual abilities, a plus.

Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

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