Community Services Specialist

Community Services Specialist

This recruitment is being held to establish an open eligible list to fill current and future Community Services Specialist positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the City of Menifee.

The Community Services Specialist is responsible for creating meaningful opportunities for residents by supporting, coordinating, and delivering a wide range of community programs and services. This role assists with the planning, implementation, and evaluation of programs and events while ensuring each setting remains safe, engaging, and appropriate for participants.

The Specialist plays a key role in fostering a positive community environment by organizing daily program operations, guiding part-time staff and volunteers, maintaining program records, supporting facility use, and assisting with public outreach and customer service efforts. Through strong communication, thoughtful program planning, and a commitment to exceptional service, the Specialist helps enhance the quality of life for residents and supports the department's mission to provide enriching and memorable experiences for the community.

There is currently one (1) CS Specialist vacancy* overseeing Marketing and Outreach for the Community Services Department. Successful candidates may be placed on an eligibility list and assigned to any of the following program areas, based on experience and department operational needs.

The department includes seven* (7) specialized areas:

• Marketing and Outreach Specialist - Coordinates publicity for the department, including digital/print design, social media and website, and public outreach for department programs and events.
• Administration Specialist Provides administrative coordination including program registrations, facility reservations and field allocations, contract class management, Park Ranger programs facilitation, and departmental operations assistance.
• Senior Programs Specialist Develops and implements programs, services, and activities designed to support senior engagement. This position also oversees Veterans' Services, the senior and disabled Transportation Program, and Cultural Arts.
• Special Events Specialist Assists in the planning and coordination of City special events, sponsorship outreach, community relations, and facilitating requests for support.
• Sports Specialist Oversees recreational sports leagues, sports camps, skate park operations, volunteer coach recruitment, and Healthy Menifee program.
• Youth Programs Specialist Focuses on youth enrichment services including early childhood programs, after-school activities, all-inclusive adaptive programs, camps, field trips, and teen programming.
• Solid Waste & Recycling Program Specialist- Supports solid waste and recycling programs to ensure City meets compliance with SB 1383 and other recycling laws. Primary tasks would involve permit approval, record keeping, customer service, recycling education, field inspections, and other administrative functions.

The Community Services Specialist will be responsible for, but not limited to, the following:

• Lead and support a variety of City-wide recreation activities, including youth and adult programs, special events, athletics, senior services, and community center offerings.
• Encourage community engagement by facilitating inclusive recreational and leisure opportunities for participants of all ages.
• Plan, organize, and oversee recreation activities; provide guidance and training to part-time staff and volunteers to ensure high-quality program delivery.
• Perform hands-on events and program setup, including arranging equipment, preparing activity spaces, and assisting with physical logistics.
• Contribute to event promotion by helping prepare public-facing materials such as flyers, brochures, presentations, and community announcements.
• Maintain accurate attendance logs, program documentation, and activity reports to support program evaluation and compliance.
• Manage and track City equipment and supplies, ensuring proper use, storage, and inventory control.
• Identify and report facility, equipment, or maintenance needs to supervisory staff.
• Schedule, assign, and oversee the work of seasonal and part-time team members, ensuring tasks are completed effectively and on time.
• Monitor facility rentals and ensure renters follow City policies, procedures, and safety guidelines.
• Assist staff and participants with registration processes and point-of-sale transactions, providing training when needed.
• Prepare reports and maintain records for both new and ongoing programs to support planning and operational improvements.
• Support recruitment and onboarding efforts for volunteers and seasonal staff, including interviewing and training.
• Follow City purchasing procedures when acquiring program materials, equipment, or event supplies.
• Complete general administrative tasks such as scheduling reservations, managing correspondence, and performing clerical duties.
• Exercise sound judgment when addressing program, staffing, safety, or customer service concerns.
• Promote a safe environment by enforcing City rules and ensuring park and facility users understand and follow regulations.
• Build strong working relationships with participants, families, coworkers, community partners, and other City departments.
• Deliver high-quality customer service through in-person interactions, phone communication, and written correspondence.
• Perform additional duties as assigned to support departmental needs.

The ideal candidate will possess a High School diploma or its equivalent. An associate's degree is highly desirable. Candidates must also be 18 years of age or older.

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

• Two (2) years of paid experience working as a Community Services Leader, Recreation Leader, or in a comparable role OR
• Two (2) years of paid or unpaid experience in marketing, communications, public outreach, or a related field. Including experience in graphic design, illustration, photography, digital media, or other creative communications OR
• Less than (2) years of relevant experience and an associate's degree or higher from an accredited college or university in marketing, communications, public relations, graphic design, or a related field.

Required Licenses and Certifications:

• Possession of a Valid California Driver's License.
• Valid CPR/AED/First Aid certification or have the ability to obtain one within six (6) months of hire. Maintaining this certification is a condition of continued employment.

Human Resources (HR) reviews all application materials to determine whether candidates meet the established minimum and preferred qualifications. Those who qualify will be advanced to the next stage of the recruitment process. All applicants will receive email notifications regarding their status.

Application Screening (Refer/Non-Refer) Applications and supplemental materials will be reviewed to identify candidates whose qualifications best align with the essential requirements of the position. Only those applicants who meet the criteria outlined in the job bulletin will advance to the next phase of the selection process. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the appraisal has been completed, HR will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands to finger, handle, feel or operate standard office equipment and audio equipment; reach with hands and arms; and move and or lift up to 25 pounds. Employees are frequently required to walk and stand. Specific vision abilities required by this job include close vision and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office and recreation environments with moderate noise levels, controlled and uncontrolled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

City employees are expected to work overtime, weekends, evenings, and holidays as required to accommodate the City's needs, in addition to responding as a Disaster Services Emergency Worker.

For questions regarding this recruitment, please contact Alexis Lopez at allopez@menifee.ca.gov