Talent.com
Nextech
HVAC Regional Service ManagerNextech • Detroit, MI, United States
HVAC Regional Service Manager

HVAC Regional Service Manager

Nextech • Detroit, MI, United States
22 hours ago
Job type
  • Full-time
Job description

Regional Service Manager

Join the best in the industry at Nex tech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nex tech sets itself apart from other companies by being America's largest HVAC/R service provider.

As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nex tech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nex tech today!

The Regional Service Manager (RSM) will be responsible for managing technicians and administrative staff. In this position, the candidate will need to be an effective communicator as it is critical to the development of our operational team and quality of support we provide to our customers.

What Makes Nextech Different?

  • Excellent Health Insurance options including a FREE employee only option
  • Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options
  • FREE life insurance equal to your annualized pay rate
  • 401k with a 50% match up to the first 5% of your contributions
  • 7 paid Holidays
  • 2 paid Personal days
  • 10 paid Vacation days

Min Compensation USD $85,000.00/Hr. Max Compensation USD $110,000.00/Hr. Responsibilities

  • Recruiting and development of administration team
  • Delivery of all company goals and metrics
  • Provide customer satisfaction
  • Dispatcher on-boarding
  • Evaluate and perform annual reviews with Operations Manager approvals
  • Review company reports and share with team
  • Communicate needs to field teams (Dispatchers, ASM's, Operations Manager, and VP's)
  • Escalation point for callbacks
  • Successfully promote company's image, appearance, and reputation
  • Manage customer relationships for assigned area
  • Maintain and communicate weekly activity schedule
  • Ensure efficient and well-planned scheduling of all calls
  • Ensure area meets or exceeds customer and company SLA requirements
  • Manage dispatchers and ensure company systems and procedures are followed
  • Bottom line accountability for assigned divisions
  • Manage labor and material costs
  • Support ASM and the development of technicians
  • Excellent interpersonal and communication skills, both written and oral
  • Deliver high level of customer service on a consistent basis

Qualifications

  • 5 years of field technical HVAC experience or equivalent business experience
  • HVAC Management Experience
  • Technical knowledge necessary to provide value to our technicians and customers
  • Extremely high level of urgency to resolve problems
  • High level of computer skills
  • Ability to build rapport with clients
  • Proven track record in prior role
  • Level personality with a drive for success
  • Ability to focus on desired results
  • Strong organizational skills with ability to manage multiple tasks, prioritize, and meet deadlines
  • Ability to adapt to very fast-paced environment and deadlines
  • Strong attention to detail

Physical Requirements

  • Able to operate a computer and other office productivity machinery, such as a copy machine, telephone and computer printer.
  • Able to sit at a computer for up to 8 hours
Create a job alert for this search

HVAC Regional Service Manager • Detroit, MI, United States

Similar jobs

Service Manager - Rochester Hills

honeygrowRochester, MI, United States
Full-time

Service Manager - Rochester Hills.Honeygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions.Founded on the princ... Show more

 • Promoted

Assistant Manager

ValvolineDetroit, MI, United States
Full-time

As an Assistant Service Center Manager (ASCM), you are the right hand of the Service Center Manager.You are responsible for taking the lead in helping build a high-performance team capable of diffe... Show more

 • Promoted

Regional Sales Manager

VehloDetroit, MI, United States
Full-time

Base+Commission/year Travel Percentage Road Warrior.We started Vehlo in 2019 with a simple goal: to be the industry's favorite provider of repair shop technology.Across every part of the auto repai... Show more

 • Promoted

Apparatus Room - Service Manager

Jasper HotelDetroit, MI, United States
Full-time

Apparatus Room Service Manager.It's not just a slogan or catchphrase, it is who we are in everything we do.We believe in the power of People, Place and Character; ensuring our properties are a plac... Show more

 • Promoted

Regional Director Operations-IFM

ForefrontSaint Clair Shores, MI, United States
Full-time

Regional Director Of Operations (Rdo) Integrated Facilities Management (Ifm).Forefront is dedicated to enhancing lives through exceptional culinary and support services.As a leader on our team, you... Show more

 • Promoted

HVAC

TradeJobsWorkforce48308 Rochester, MI, US
Full-time

We're growing rapidly and looking for talented individuals to join our team.We are looking for Lead 'Residential HVAC Installers'.Must have experience, be clean cut and well spoken, have clean driv... Show more

 • Promoted

Collision General Manager

The Boyd GroupWarren, MI, United States
Full-time

Great Teams Don't Happen by Accident.At Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touch... Show more

 • Promoted

Restaurant General Manager - Quick Service - Warren, MI

HHB Restaurant RecruitingWarren, MI, United States
Full-time

Are you a hardworking, service-minded leader with a real passion for the hospitality industry? Are you looking to take a step towards building your restaurant manager career, instead of just workin... Show more

 • Promoted

Apparatus Room - Service Manager

Heathman HotelDetroit, MI, United States
Full-time

Apparatus Room Service Manager.It's not just a slogan or catchphrase, it is who we are in everything we do.We believe in the power of People, Place and Character; ensuring our properties are a plac... Show more

 • Promoted

HVAC Area Service Manager

NextechDetroit, MI, United States
Full-time

Join the best in the industry at Nex tech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of quality, value, and integrity, fostering enduring p... Show more

 • Promoted

General Manager, High Pressure Equipment

GracoDetroit, MI, United States
Full-time

General Manager Opportunity At Graco's High Pressure Equipment Company.Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and pow... Show more

 • Promoted

Apparatus Room - Service Manager

Aparium Hotel GroupDetroit, MI, United States
Full-time

Apparatus Room Service Manager.It's not just a slogan or catchphrase, it is who we are in everything we do.We believe in the power of People, Place and Character; ensuring our properties are a plac... Show more

 • Promoted

HVAC Sales Manager

Aire ServTroy, MI, US
$60,000.00 yearly
Full-time

Do you enjoy communicating with customers, identifying their wants and needs and providing solutions that solve their concerns? At Aire Serv, we have an immediate opening for you as an HVAC Home Co... Show more

District Sales Manager - Fluid Process Filtration & Products

SunSourceDetroit, MI, United States
Full-time

SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America's leading value-add industrial distribution companies.We provide customers with pr... Show more

 • Promoted

Assistant Regional Service Manager

Resolute IndustrialTroy, MI, United States
Full-time

At Mobile Air & Power Rentals, we provide innovative cooling, heating, dehumidification, and power solutions for our customers nationwide.We rent out a vast array of equipment, including portab... Show more

 • Promoted

Field Leader (District Manager)

ChipotleDetroit, MI, United States
Full-time

Field Leader (District Manager).Food served fast does not have to be a typical fast-food experience.Chipotle has always done things differently, both in and out of our restaurants.We are changing t... Show more

 • Promoted

Residential HVAC Service Technician

Hunter Recruitment AdvisorsRoseville, MI, United States
Full-time

Residential HVAC Service Technician Are you looking for fantastic income growth? A job with a team that truly values you and your skills? Great job stability? If so, look no further, C &C Heati... Show more

 • Promoted

Regional Manager

Westlake Financial ServicesDetroit, MI, United States
Full-time

Regional Manager Automotive Floorplan Services Great Lakes Region.Westlake Financial Services is the largest privately held auto finance company in the Nation.We are committed to growing and stren... Show more

 • Promoted

HVAC - Earn Up to $37/hr

TradeJobsWorkforce48306 Rochester Hills, MI, US
$37.00 hourly
Full-time

We're growing rapidly and looking for talented individuals to join our team.We are looking for Lead 'Residential HVAC Installers'.Must have experience, be clean cut and well spoken, have clean driv... Show more

 • Promoted

Collision General Manager

CaliberFerndale, MI, United States
Full-time

Caliber Collision has an immediate job opening for a Collision General Manager to perform all-purpose duties, which may include, but is not limited to the overall operation of their center, includi... Show more