Communication Content Manager

Communication Content Manager

The Communication Content Manager provides strategic leadership for division-wide communications and marketing initiatives. This role oversees multi-channel campaigns, major event promotion, executive-level messaging, key publications, and supervises team members responsible for content creation and copy editing. The Communication Content Manager collaborates across campus and with external partners to ensure consistent, high-impact messaging that advances institutional priorities and stakeholder engagement.

Responsibilities:

• Serve as a strategic communications advisor to the director, division leadership, and communications team, providing guidance on stakeholder engagement and messaging that aligns with UCF's brand standards and strategic priorities.
• Manage multi-channel marketing campaigns (email, web, social media) for major events, initiatives, accomplishments, and announcements for the division.
• Lead content development and design direction for print and digital materials ensuring accuracy, quality, and visual consistency for all units within the division.
• Supervise staff as assigned.
• Create editorial governance across units to ensure messaging aligns with brand voice and with vice provost/AVP vision and key institutional priorities.
• Coordinate cross-campus and external partnerships to maintain unified messaging and collaborative outreach.
• Monitor and analyze communication metrics to assess impact and inform strategy improvements.
• Produce executive-level communications for the Vice Provost and leadership team, including announcements, presentations, and talking points.

Minimum Qualifications :

Bachelor's or Master's degree and 4+ years of relevant experience; or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications :

• Master's degree in a related field.
• Experience in higher education, online learning, or educational technology.
• Demonstrated success leading strategic communications and marketing campaigns.
• Experience producing executive-level communications; supervisory experience. Knowledge of brand governance and editorial strategy.
• Proficiency with digital marketing analytics and communication technologies.
• Experience collaborating across complex organizations to advance institutional priorities.
• Familiarity with AI-assisted content creation, digital storytelling, multimedia communications, and emerging communications technologies.

Additional Application Materials Required:

Include a Cover Letter, Resume and Writing Sample (i.e., Executive Communication, Web Content, Email Campaign).

When applying please have all your documents ready to upload at the same time. Once the submission process is finalized, the system does not allow applicants to submit additional documents later.

Special Instructions to the Applicants:

• The anticipated salary range for this position is $65,000 to negotiable. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.
• All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H?1B transfers or employment-based visa processing for individuals currently sponsored by another employer.
• Classification Title: Communications Manager

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance
• And moreFor more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.