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Sr. Director, Software EngineeringCisco • Research Triangle Park, NC, United States
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Sr. Director, Software Engineering

Sr. Director, Software Engineering

Cisco • Research Triangle Park, NC, United States
11 days ago
Job type
  • Full-time
Job description

Senior Director of Software Engineering

Cisco IQ is a unified, AI-powered business transformation platform designed to enhance Cisco Support and Professional Services by leveraging over 40 years of Cisco expertise combined with agentic AI. It serves as a central interface that provides complete landscape clarity, proactive resilience, rapid resolution, and contextualized professional services across the entire customer journey.

We are seeking a Senior Director of Software Engineering in our Cisco IQ Services engineering organization. This role is responsible for driving the technical strategy, operational excellence, and architectural integrity of our software services. The ideal candidate will possess a deep understanding of the full software development lifecycle (SDLC) and a proven track record of scaling teams while maintaining high security and quality standards. You will be instrumental in integrating AI-driven tools to enhance developer productivity and operational efficiency.

Your Impact

  • Engineering Leadership: Provide visionary leadership to multiple development and architecture teams, fostering a culture of high performance, accountability, and continuous improvement.
  • Process Engineering & SDLC: Define and optimize end-to-end software development processes to ensure consistent delivery, scalability, and compliance with industry standards.
  • Security & Quality Rigor: Embed security and quality assurance into the core of the development lifecycle, ensuring all platforms are resilient, secure, and performant.
  • Platform Observability: Lead the design and implementation of comprehensive observability frameworks to proactively manage complex environments and minimize downtime.
  • AI-Driven Efficiency: Drive the adoption of AI-based tools and methodologies within development environments to accelerate release cycles, reduce technical debt, and optimize resource costs.
  • Multi-functional Collaboration: Partner with service organization leaders to align engineering outputs with business objectives, ensuring seamless service delivery and support.
  • Architecture Oversight: Lead all aspects of architectural strategy, ensuring that systems are modular, scalable, and aligned with long-term business goals.

Minimum Qualifications

  • Leadership Experience: 10+ years of experience in engineering management, with significant experience leading large, multi-functional teams at the Director level or above.
  • Technical Expertise: Deep knowledge of modern SDLC, distributed systems, and cloud-native architecture.
  • Operational Rigor: Proven experience running complex, mission-critical environments with a focus on high availability and performance.
  • Service Organization Experience: Demonstrated success working within or partnering with service-oriented organizations to deliver value to internal or external stakeholders.
  • Strategic Innovation: Experience implementing AI or automation strategies that have tangibly improved developer velocity or operational cost-efficiency.
  • Communication: Outstanding ability to communicate complex technical concepts to non-technical stakeholders and influence organizational change.

Preferred Skills

  • Experience in high-scale enterprise environments.
  • Deep understanding of DevSecOps practices and regulatory compliance.
  • Track record of mentoring and developing engineering leadership talent.
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Sr. Director, Software Engineering • Research Triangle Park, NC, United States

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