Benefits:
The Collections Specialist will be part of a fast-paced goal-oriented collections department focusing on the collection efforts related to past due and/or delinquent club members and personal trainer members. This position is temporarily remote and may have days where it is required to come into the office. Therefore, candidate must reside in or near Miami, FL.
DUTIES AND RESPONSIBILITIES
· Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
EDUCATION AND EXPERIENCE
· High School Diploma or GED
· Bilingual fluency in English/Spanish is required
· 2 years minimum of collections or call center experience required
· Knowledge of billing and collections procedures
SKILLS & ABILITIES
· Ability to train and work remotely
· Problem-solving skills
· Capable of working in a team environment and independently
· Deadline oriented and able to work under pressure
· Ability to prioritize and manage multiple responsibilities
· Excellent written and verbal communication
WORK SCHEDULE
Full-time position
BENEFITS
· Base compensation + commission + bonus
· 15 days PTO
· 9 Paid Holidays + 1 Paid Floating Holiday
· Health Insurance
· Dental Insurance
· Vision Insurance
· Life Insurance
· Sign On Bonus*
This is a remote position.
Bilingual Collections Specialist • Miami, FL, US
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