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Twelve Corners Insurance Agency LLC
Remote Customer Service ManagerTwelve Corners Insurance Agency LLC • Rochester, New York, US
No longer accepting applications
Remote Customer Service Manager

Remote Customer Service Manager

Twelve Corners Insurance Agency LLC • Rochester, New York, US
20 days ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

Twelve Corners Insurance Agency LLC is a local, independent agency built around relationships, honest guidance, and doing what is right for clients. Our team is close-knit, supportive, and committed to helping one another succeed. We value honesty, communication, hard work, and treating people with the same care and respect we want for our clients. Here, your day will center on onboarding new customers, servicing existing clients, organizing documentation, and keeping communication moving between customers and the sales team. Employees value the flexibility, trust, and appreciation they receive while doing meaningful work.

As a Remote Customer Service Manager, youll manage important client service tasks from onboarding through ongoing support. Youll communicate with customers, complete applications, collect documents, maintain accurate CRM records, and coordinate closely with sales. This fully remote position offers flexibility and the opportunity to grow into an Account Manager, Account Executive, or future service team lead role.

  • $19 to $25 per hour base pay
  • Health, dental, and vision insurance
  • Paid time off and paid holidays
  • Career growth with bonus opportunities

Bring your customer service skills to a trusted team that values flexibility and gives you room to grow. Apply today!


Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Work from Home

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Parental Leave

Mon-Fri Schedule

Career Growth Opportunities

Bonus Opportunities

Holidays Off

Paid Holidays


Responsibilities

  • Onboard new customers and guide them through setup.
  • Service existing customers and address their needs.
  • Collect documents and complete insurance applications.
  • Send electronic signature requests to customers.
  • Document calls and conversations in the CRM.
  • Communicate customer needs with the sales team.


Requirement

  • Positive, friendly, and upbeat personality.
  • Strong communication and active listening skills.
  • Organized and highly detail-oriented.
  • Reliable and comfortable working independently.
  • Comfortable learning insurance products and new systems.
  • Professional, trustworthy, and client-focused.
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Remote Customer Service Manager • Rochester, New York, US

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