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Remote Telehealth Virtual Assistant Job Hiring NowDfbooking Recruitment Services • Chicago, IL, United States
Remote Telehealth Virtual Assistant Job Hiring Now

Remote Telehealth Virtual Assistant Job Hiring Now

Dfbooking Recruitment Services • Chicago, IL, United States
2 days ago
Job type
  • Full-time
Job description

Remote Telehealth Virtual Assistant Job Hiring Now

For administrative support for our multispecialty medical practice, we are looking for a virtual assistant who is extremely well-organised and meticulous. The ideal applicant will be in charge of scheduling patient appointments, responding to questions, and performing other administrative duties

Responsibilities

  • Patient Scheduling: Manage patient appointments across multiple specialties (primary care, weight loss, OB/GYN, neurology, podiatry, cardiology, pediatrics).
  • Patient Communication: Answer incoming calls, emails, and texts from patients.
  • Patient Intake: Collect patient information and prepare for telemedicine appointments.
  • Insurance Verification: Utilize Navinet and Availity to verify patient insurance eligibility and benefits.
  • Prior Authorization: Assist in prior authorizations for medical procedures and treatments through CoverMyMeds.
  • Payment Assistance: Lead patients to process copays and insurance payments.
  • Data Entry: Maintain accurate and up-to-date patient records in the Athena electronic health record system.

Qualifications

  • Strong organizational and time management skills.
  • Strong and excellent customer service skills.
  • Excellent verbal and written communication skills.
  • Proficiency in using medical practice management software (Athena) - nice to have
  • Experience with insurance verification and prior authorization processes. - nice to have
  • Ability to multitask and prioritize tasks.
  • Proficiency in Spanish and/or English.

Applications/Software

  • Athena
  • Klara
  • Availity
  • Navinet
  • Covermymeds
  • Phone System: RingCentral

Client Industry: Health, Wellness and Fitness

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Remote Telehealth Virtual Assistant Job Hiring Now • Chicago, IL, United States

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