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Bloomfield Wax and Skin Care Center
ManagerBloomfield Wax and Skin Care Center • Linden, NJ, United States
Manager

Manager

Bloomfield Wax and Skin Care Center • Linden, NJ, United States
4 days ago
Job type
  • Full-time
Job description

Spa Manager Position

Linden Wax and Skin Care Center.

Qualifications

  • 3+ years of successful spa management experience.
  • Knowledge of professional spa treatment, skin care and services.
  • Effective proven leadership training skills with a strong work ethic.
  • Excellent customer service skills.
  • Efficient, well organized with the ability to multitask.
  • Motivated, enthusiastic with the ability to keep the team encouraged.
  • Ability to troubleshoot difficult situations.
  • Excellent communication skills.
  • Proficient in spa software (Meevo).
  • Maintain a professional appearance at all times.

Responsibilities

  • Direct and organize the overall operation of the spa to maximize profits through exemplary customer service and satisfaction.
  • Understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation.
  • Responsible and accountable for specific aspects of daily operations.
  • Create marketing strategies aimed at maximizing revenue and profits.
  • Perform data analysis that drives business decisions and success.
  • Use sound judgment, work independently, with minimal supervision.
  • Plan and direct to meet the daily needs of the operation.
  • Track staff schedules efficiently to optimize capacity, revenue, and profits.
  • Maintain the utmost cleanliness and soothing ambiance of the premises.
  • Manage inventory effectively.
  • Ensure a high degree of customer satisfaction, address customer dissatisfaction, and resolve service complaints.
  • Hire, train, supervise, develop, and mentor all team members according to establishment policies and procedures.
  • Motivate and empower the team to achieve high standards.
  • Ensures all employees are current in any required licensure and certifications.
  • Keeps up-to-date on spa trends and incorporates them into the treatment menu and promos and all marketing campaigns with support from the owners.
  • Demonstrate desired behavior to staff including customer service, staff interaction, and guest follow-up.
  • Provides feedback in a professional manner.
  • Ensure a high level of client service and execution of organizational standards.

Benefits

  • Growth opportunities.
  • Competitive compensation.
  • Commission opportunities.
  • Employee discounts.
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Manager • Linden, NJ, United States

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