Emergency Patient Care Coordinator
VCA Aurora Animal Hospital invites you to be our newest Emergency Patient Care Coordinator!
Schedule: Full-time opportunity. Wednesday-Fridays and Sunday 7am-6pm. required.
Compensation: $ 18 - 21/ hr.
Starting range is determined by license, skill set, and years of experience in the field. Financial growth opportunities available.
As a Patient Care Coordinator, you will play a vital role in supporting our Doctors and Technician team by ensuring a seamless and positive experience for our clients and patients. Your ability to create a welcoming, low-stress environment will be essential in delivering exceptional patient care and client service.
Key Responsibilities:
- Serve as a primary point of contact for clients, providing in-depth education on treatment plans, procedures, and discharge instructions.
- Coordinate patient care services to ensure efficient workflow and continuity of care.
- Accurately enter and review charges to maintain precise billing and medical records.
- Collaborate with all hospital departments to support seamless communication and patient care.
- Manage and maintain medical records, charts, reports, and correspondence with accuracy and confidentiality.
We are looking for a compassionate and detail-oriented individual who thrives in a fast-paced environment and is committed to providing top-tier support to both clients and the veterinary team.
Requirements:
- Confidence around pets
- Medical background, such as veterinary technician, human healthcare, or pharmaceutical
- Medical terminology training
- Ability to work weekends and evenings. This is an overnight position.
Benefits of joining the VCA Aurora Animal Hospital Team!
- Access to the people and financial resources of a large veterinary community
- Leadership Opportunities and Career Development Programs
- Opportunities to give back through strong Shelter partnerships and VCA Charities
- Free mental wellness subscriptions (Head Space and 12 Lyra Health Sessions)
- In-hospital Social Worker
- Referral bonuses and Competitive wages
- Medical, dental & vision insurance for you and your family
- Life, long and short-term disability insurance included
- Paid parental leave
- Paid vacation, sick time, and holiday pay
- 401(k) with corporate match
- Pet care discounts (40-100%)
- Associate-led equity, inclusion, and diversity groups
- Free Continuing Education through our online WoofU
- Associate discounts on major cell phone carriers, car rentals, entertainment, and more!
- Plus so much more!
Key points in regarding our hospital's commitment to professional development and employee well-being:
On-Site Social Worker: The presence of an on-site social worker is a remarkable resource for our associates.
Health and Well-being: Prioritizing the health and well-being of our team is a leadership priority that ensures a positive workplace culture. A healthy and supported team is better equipped to provide the best care to patients and clients.
Location: 2600 W. Galena Blvd., Aurora, IL 60506
Apply Today! If you're passionate about saving lives, have a heart as big as a Saint Bernard's, we want to hear from you! Let's make tails wag together!