GME Senior Program Coordinator
DHR Health - US:TX:Edinburg
The GME Senior Program Coordinator is an essential member of the internal medicine residency/fellowship leadership team and contributes directly to the educational success, accreditation compliance, and operational excellence of the DHR Health Residency/Fellowship Programs.
The SPC is responsible for the administrative management, organization, and coordination of the DHR Health Residency/Fellowship Programs. The SPC serves as the primary administrative resource for internal medicine residents, fellows, faculty, applicants, institutional leadership, and accrediting organizations and plays a critical role in maintaining compliance with Accreditation Council for Graduate Medical Education (ACGME), American Board of Medical Specialties (ABMS), American Board of Internal Medicine (ABIM), Graduate Medical Education (GME), and institutional requirements.
The SPC works closely with the Internal Medicine residency and fellowship Program Director(s), Associate Program Director(s), Chief Residents, fellows, residents, faculty, and GME leadership to ensure efficient daily operations and successful implementation of educational, recruitment, accreditation, and residency program activities.
The SPC for the Internal Medicine Residency Program and affiliated Fellowship Programs is responsible for managing the administrative, operational, and regulatory compliance functions supporting resident physicians and subspecialty fellows. The SPC serves as a key member of the program leadership team and ensures compliance with ACGME requirements while supporting the educational mission, recruitment activities, trainee advancement, and overall program effectiveness. The position requires independent judgment, advanced organizational skills, and extensive knowledge of graduate medical education processes and accreditation standards.
POSITION EDUCATION/ QUALIFICATIONS:
- Bachelor's degree in Healthcare Administration, Business Administration, Education, Public Administration, or related field.
- Equivalent combination of education and professional experience may be considered.
- Certified Training Administrator of Graduate Medical Education (C-TAGME) preferred.
- Advanced knowledge of ACGME accreditation standards and residency/fellowship program requirements.
- Proficiency with residency management systems such as MedHub, New Innovations, ERAS, and NRMP platforms.
- Experience coordinating accreditation site visits and residency/fellowship recruitment.
- Strong organizational and project management skills with the ability to manage multiple programs, deadlines, and competing priorities.
- Expertise in scheduling logistics, data tracking, document management, and regulatory reporting.
- Excellent interpersonal, written, and verbal communication skills with the ability to interact effectively with faculty, trainees, institutional leadership, and external agencies.
JOB KNOWLEDGE/EXPERIENCE:
- Multiple years of progressively responsible administrative experience in graduate medical education, healthcare administration, medical education, academic medicine, or hospital operations.
- Experience supporting residency and fellowship programs within a medical school, teaching hospital, or academic health system preferred.
- Demonstrated experience coordinating accreditation activities, recruitment processes, and educational program operations.
- Minimum of three (3) years of administrative experience required.
- Experience in graduate medical education, academic medicine, healthcare administration, or residency/fellowship programs preferred.
- Experience with accreditation processes and regulatory compliance preferred.
CORE COMPETENCIES
- Professionalism
- Accountability
- Confidentiality
- Organization and Time Management
- Customer Service Excellence
- Communication
- Teamwork and Collaboration
- Adaptability
- Problem Solving
- Attention to Detail
Responsibilities:
POSITION RESPONSIBILITES:
I. Essential Duties and Responsibilities
A. Accreditation and Regulatory Compliance
B. Resident/Fellow Administration
C. Recruitment and Selection
D. Educational Program Support
E. Committee and Meeting Coordination
F. Scheduling and Operational Support
G. Financial and Administrative Management
H. Communication and Professional Support
Other information:
LINES OF RESPONSIBILITES:
1. Program Director ? 2. GME Manager ? 3. DIO ? 4. CAO
CUSTOMER SERVICE:
Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Commitment, Accountability, Respect, Excellence and Service.
AGE SPECIFIC:
Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirement relative to his or her age.
AMERICANS WITH DISABILITIES ACT: (ADA):
The following table provides physical requirements that will be associated with, but not limited to, this position:
Light/moderate lifting up to 20 lbs., from the floor to shoulder height. - Yes - Kneeling - Yes
Must be able to assist other employees with lifting more than 20 lbs. - Yes - Walking - Yes
Light/moderate carrying up to 20 lbs. - Yes - Standing/Squatting - Yes
Straight pulling - Yes - Sitting - Yes
Pulling hand over hand - Yes - Pushing - Yes
Repeated bending - Yes - Stooping/Bending - Yes
Reaching above shoulder - Yes - Climbing Stairs - Yes
Simple grasping - Yes - Climbing Ladders - No
Dual simultaneous grasping - Yes - Depth Perceptions needed - Yes
Ability to see - Yes - Identify Colors - Yes
Operating office equipment - Yes - Twisting - Yes
Operating mechanical equipment - Yes - Crawling - No
Ability to read and write - Yes - Ability to Count - Yes
Ability to hear verbal communication without aid - Yes - Operating Personal Vehicle - Yes
Ability to comprehend written/verbal communication - Yes - Other: Ability to deal with stress - Yes
OSHA Category - III
B. Working Conditions: The individual spends over 95% of his/her time in an air-conditioned environment with varying exposures to noise. There is protection from weather conditions but not necessarily from temperature changes. The position does have low exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents.
C. Occupational Exposure: This position has minimal to no exposure to blood, body fluids, or tissues and is an OSHA Category III (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Person who performs these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.
D. Aptitudes: HIGH 1 2 3 4 5 6 LOW
Intelligence: General learning ability: The ability to "catch on" or understand instructions and underlying principles. Ability to reason and make judgments. 3
Verbal: Ability to understand meanings of words and ideas associated with them, and to use them effectively. To comprehend language, to understand relationships between words, and to understand meanings of whole sentences and paragraphs. To present information or ideas clearly. 3
Numerical: Ability to perform arithmetic operations quickly and accurately. 2
Spatial: Ability to comprehend forms in space and understands relationships of plane and solid objects. Frequently described as the ability to "visualize" objects or two or three dimensions, or to think visually of geometric forms. 2
Form Perception: Ability to perceive pertinent details and objects or in pictorial or graphic material to make visual comparisons and discriminations and see slight differences in shapes and shadings of figures and widths and lengths of lines. 3
Clerical Perception: Ability to receive pertinent details and verbal or tabular material. To observe differences in copy, to proofread words and numbers, and to avoid perceptual errors in arithmetic computation. 2
Motor Coordination: Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed. Ability to make a movement response accurately and quickly. 3
Finger Dexterity: Ability to move hands easily and