Vice President of Technology & Security

Join The ECS4Kids Team

ECS4Kids (formerly Episcopal Children's Services) is a 2026 Top Workplace that honors young children's immense potential by helping them enter school ready to learn. We cultivate lifelong learners by immersing children in enriching guided experiences and discovery-oriented approaches. Through programs like Voluntary Prekindergarten (VPK), Head Start, School Readiness, Child Care Resource & Referral (CCRR), and more, our dedicated professionals work with families and caregivers throughout Florida to promote children's well-being. These enable us to strengthen key areas including motor development, cognitive development, social and emotional development, language and communication skills, and problem-solving skills.

Partner with us to help empower communities to rise above generational poverty with comprehensive early childhood education and holistic family support. We have career opportunities available in several counties throughout Northeast and Central Florida.

ECS4Kids offers a competitive benefit package which includes:

• Medical, dental and vision insurance
• 403(b) plan with 5% employer match
• Employee Assistance Program (EAP)
• Long-term & short-term disability insurance
• Employer-paid life insurance
• Paid holidays
• Generous paid time off
• Career development
• Qualifying employer for Public Service Loan Forgiveness Program
• Salary commensurate with experience.

General Description

The Vice President of Technology & Security serves as a strategic technology partner to executive leadership, translating agency goals into a multi-year technology and security roadmap. The Vice President provides strategic leadership and oversight of all IT and information security functions for Episcopal Children's Services (ECS4Kids), ensuring the reliability, security, compliance, and effectiveness of the agency's technology infrastructure, cloud platforms, telecommunications, and information assets across a 24-county service territory in Florida and Georgia.

Serving as the agency's Information Systems Security Officer (ISSO), the Vice President owns cybersecurity, data governance, business continuity/disaster recovery, vendor management, technology planning, and regulatory compliance, and protects sensitive child, family, employee, and agency information. The role develops technology policies, procedures, and security controls that align with organizational strategy, compliance requirements, and risk tolerance.

The Vice President advises executive leadership and the Board of Directors on technology strategy, cybersecurity risk, and emerging technologies, and builds the technical and leadership capacity of a lean IT team supporting more than 1,000 end users across the agency's geographic footprint. In a department of this size, the Vice President is expected to operate as a player-coach moving fluidly between strategic leadership and direct technical engagement as operational demands require.

Major Responsibilities

• Partner with leadership to anticipate technology needs, develop a multi-year technology roadmap, and identify opportunities to improve business processes, service delivery, and efficiency through technology.
• Partner with Fiscal, Grants, and Program leadership to align technology investment with agency growth, funder priorities, and grant competitiveness.
• Serve as liaison between users, departments, vendors, and technical support providers, and report on technology performance, risk, and compliance to executive leadership and the Board.

SaaS & Cloud Platform Management

• Oversee administration, configuration, security, and integration of the agency's SaaS ecosystem, including Microsoft 365, NetSuite (ERP), Paylocity (HCM), and other critical cloud platforms used across all program operations.
• Lead evaluation, selection, procurement, contract negotiation, and lifecycle management of SaaS and technology vendors, ensuring vendors meet security, compliance, and performance obligations.
• Maintain system access controls, identity management, and MFA enforcement across all cloud platforms; ensure proper onboarding and access revocation protocols.
• Oversee implementation, upgrades, and vendor support of software, enterprise platforms, and network infrastructure, coordinating with the IT Manager and Specialists across the territory.
• Manage IT infrastructure networks, cloud platforms, servers, telecommunications, and end-user devices and oversee implementation, upgrades, and vendor support of software and enterprise platforms.

Telecommunications & End User Support

• Manage IT asset lifecycle end-user devices, mobile devices, peripherals including procurement, deployment, tracking, and disposal, maintaining property custodian responsibilities.
• Oversee end user support operations, establishing service standards, escalation protocols, and performance metrics for the IT team's helpdesk and field support functions.
• Ensure the continuous availability of telecommunications infrastructure internet connectivity, VoIP, and network services across all 24 counties of the agency's service territory, minimizing downtime for more than 1,000 end users.
• Serve as ECS's Information Systems Security Officer (ISSO), leading a comprehensive cybersecurity program: risk assessments, vulnerability and threat management, identity/access controls, MFA, endpoint protection, security monitoring, and awareness training (including for Microsoft 365, NetSuite, Paylocity, and other cloud systems).
• Lead incident response for cybersecurity events and data breaches, including investigation, containment, recovery, and required notifications.
• Provide direct technical support and hands-on problem-solving when escalated issues exceed team capacity or require executive-level intervention including troubleshooting critical system outages, network failures, SaaS misconfigurations, or security incidents alongside IT staff.
• Serve as subject matter expert for third-party compliance documentation: dissect SOC 1 (Type II) and SOC 2 (Type II) reports from critical SaaS vendors, identify control deficiencies, evaluate system bridge letters, define required Complementary User Entity Controls (CUECs), and perform material weakness assessments to maintain internal compliance.
• Track and secure technology assets, mobile devices, and remote/cloud systems; maintain confidentiality of sensitive information encountered in the role.
• Establish agency-wide data governance (classification, privacy, retention, disposal, quality) and ensure database security and access controls.
• Ensure compliance with applicable state, federal, contractual, and funder technology and privacy requirements, including Head Start and Florida Early Learning standards; coordinate related audits, assessments, and cyber insurance requirements.
• Maintain documented IT policies, procedures, system/security documentation, and disaster recovery, incident response, and business continuity plans, including periodic testing and succession planning within IT.
• Direct technology procurement, vendor selection, contract negotiation, and lifecycle management, ensuring vendors meet security and compliance obligations.
• Develop and administer the annual IT operating and capital budget, including cost-benefit analysis and hardware planning; fulfill property custodian responsibilities.
• Supervise, coach, and develop IT staff, fostering a collaborative, customer-service-oriented, and continuously improving department.
• Evaluate emerging technologies (e.g., AI, automation) and establish governance and acceptable-use standards for their adoption.
• Serve in contract administrator/manager/supervisor and emergency duty roles as assigned; perform other related duties as assigned.

These essential job functions are not a complete statement of duties. Employees may be required to perform other related duties as assigned.

Requirements

Education and Experience

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, Business Technology, or a related field.
• Seven (7) to ten (10) years of progressively responsible IT experience, including leadership over cybersecurity, SaaS/cloud platforms, telecommunications, end user support, vendor management, compliance, and strategic technology planning.
• Demonstrated experience reading and interpreting SOC 1 (Type II) and SOC 2 (Type II) audit reports, evaluating bridge letters, defining CUECs, and conducting material weakness assessments in a compliance context.
• Experience leading information security initiatives, technology projects, and business continuity/transformation efforts preferred.
• Experience in nonprofit, education, healthcare, human services, government, or similarly regulated environments preferred.

(A comparable amount of training, education, or experience can be substituted for minimum qualifications.)

Skills, Knowledge and Abilities

• Ability to provide strategic, forward-looking IT leadership, identifying risks and recommending proactive improvements.
• Demonstrated ability to operate effectively at both the strategic and operational level equally comfortable presenting cybersecurity risk to the Board and troubleshooting a network outage or SaaS misconfiguration alongside IT staff.
• Ability to define problems, interpret technical and diagrammatic instructions, and draw valid conclusions from data.
• Ability to install, maintain, and support Windows environments, Active Directory, and related networking tools as needed (primary environment is SaaS-based).
• Ability to oversee and develop end user support operations serving 1,000+ distributed users with