Job Description
Medical Support Assistant - Henry Ford Health
Job Title
Medical Support Assistant
About the Department
Location: Hearth Rhythm Institute - Roseville 25195 Kelly Rd Suite A Roseville, MI 48066
From the Hiring manager: Medical office reception/front desk experience required. Epic experience preferred. Ability to travel to time share location 1-2 afternoons per week.
Shift: Days 8:00 AM - 4:30 PM. No weekends.
RESPONSIBILITIES:
Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
Greets patients and visitors, checks patients in and out, and obtains necessary documentation.
Verifies and enters demographic information.
Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
Enters, reviews and submits charges for patient procedures and services daily.
Collects co-payments and reconciles all daily reports and deposits for accuracy.
Provides general office and clerical support to assigned area.
Role Overview
As a Medical Support Assistant, you play a vital role in ensuring the delivery of quality and compassionate patient care. You will work under the direct supervision of providers and nursing leadership, performing a variety of administrative and clinical tasks to support the healthcare team. Your contributions are essential in creating a seamless and positive patient experience.
Why Henry Ford Health
At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.
What You Will Do
What You Will Need
Required Qualifications
Preferred Qualifications
What We Offer
At Henry Ford Health, we foster an environment of continuous learning and professional growth. You¿ll collaborate with a diverse team of dedicated professionals, all united by a mission to provide exceptional care. Join us to advance your career while making a meaningful impact in the lives of our patients and communities.
Join Our Team
Ready to make a difference? Apply now and be part of a team that¿s transforming healthcare.
Qualifications
EDUCATION/EXPERIENCE REQUIRED: High school diploma or G.E.D. equivalent. At least one (1) year of related experience preferred. Basic computer knowledge and keyboarding skills preferred. Ability to perform a wide variety of clinical skills as related to ambulatory patient care preferred. Ability to problem-solve preferred. Possess effective interpersonal and communication skills preferred. CERTIFICATIONS/LICENSURES REQUIRED: Current BLS-C upon hire or successful completion by end of orientation.
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