Store Manager

Job Description

The Store Manager is responsible for leading all aspects of daily store operations, driving sales performance, delivering exceptional customer service, and developing a high-performing team. This role oversees hiring, training, coaching, and performance management while ensuring operational excellence, safety compliance, and profitability. The Store Manager partners with leadership to achieve business goals, maintain a positive workplace culture, and provide customers with a fast, friendly, and trusted automotive service experience.

Key Responsibilities:

• Lead and develop a team of automotive professionals to achieve operational and sales goals.
• Ensure exceptional customer service and a positive guest experience.
• Manage daily store operations, including staffing, scheduling, inventory, and financial performance.
• Coach employees on performance, productivity, and career development.
• Maintain compliance with company policies, safety standards, and quality expectations.
• Drive revenue growth through effective leadership, customer retention, and operational efficiency.
• Foster a culture of teamwork, accountability, and continuous improvement.

Qualifications

We are looking for:

• Outstanding leadership and store management skills
• Ability to work in a fast-paced work environment
• Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
• Excellent verbal and written communication
• Ability to develop professional relationships with customers and team members
• Minimum of 2 years’ experience in a Service Manager role
• Proven track record of exceeding business objectives
• Ability to work efficiently both individually and as part of a team
• Solid knowledge of basic OSHA laws and MSDS Compliance

Additional Information

All information will be kept confidential according to EEO guidelines.

Physical Requirements:

• Prolonged periods of standing, stooping, and bending
• At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
• Requires working at a production rate pace entailing the constant pushing and/or pulling of materials

Available Benefits While we realize you work for a paycheck, we also understand how important medical, dental and other benefits are to your quality of life. Which is why we offer a selection of excellent benefits — some paid for by the company, some paid by the employee and some with cost-sharing arrangements — to ensure you get the protection and peace of mind you need and deserve. These include: HEALTHCARE We offer medical, mental, dental, vision and secondary medical insurance options so you can get the coverage that meets your and your family’s needs. Learn more about the health care pricing associated with our Benefit Plan. LIFE INSURANCE We provide basic and supplemental options so if you want to choose this financial protection for your family, you can. PAID TIME OFF Work-life balance is important for everyone. With that in mind, we offer paid time off so our valued employees can take time away from work. 401k match To help you get ready for retirement, we offer 401(k) options as well as a competitive company match. Disability Insurance This valuable insurance can give you peace of mind that if you become unable to work due to disability, you’re covered. Short- and long-term options are available. Flexible Spending Accounts Flexible spending accounts offer you a smart option for saving money on eligible healthcare and daycare expenses.