Care Team Associate- Support

Job Title

Provide support to nursing and ancillary staff by safely transporting and transferring patients between beds, wheelchairs, stretchers, and diagnostic departments. Assist with patient meals and feeding as directed, maintain accurate documentation in the computerized bed-management system, and transport supplies, equipment, and specimens to support efficient patient care.

Maintain and clean patient care equipment, coordinate equipment repairs, and train new Care Team Associates on departmental procedures. Serve as a resource for patients, families, and visitors by providing information, coordinating special requests, and delivering professional, compassionate service in a fast-paced hospital environment.

About MU Health Care

MU Health Care is proud to be named one of Forbes' Best-in-State Employers seven years in a row, and that's largely a result of the incredible culture and team we've built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger to have a voice and role in the work that is serving our community and changing the field of medicine.

Our academic health system the only in mid-Missouri is home to seven hospitals, including the region's only Level 1 Trauma Center and region's only Children's Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions with growth, opportunity and support every step of the way.

Employee Benefits

Health, vision and dental insurance coverage starting day one

Generous paid leave and paid time off, including ten holidays

Multiple retirement options, including 100% matching up to 8% and full vesting in three years

Tuition assistance for employees (75%) and immediate family members (50%)

Discounts on cell phone plans, rental cars, gyms, hotels and more

Detailed Job Description

Assist nursing staff/ancillary staff in the transfer of patients from bed to bed, stretcher or wheelchair, pickup and delivery of patient meal trays and assisting with patient feeding as directed.

Educate and train new staff members in the responsibilities of the Care Team Associate role.

Perform other duties as delegated by nursing staff and unit management as needed in both routine and emergent situations.

Responsible for accurate and timely entry of information into computerized bed-management system. Transport patient via wheelchair, stretcher, or bed to destination. Includes taking patients to tests, transfers and discharges.

Transfer infusion pumps from pole to wheelchair, stretcher and bed; Ensure equipment such as wheelchairs, stretchers, beds, infusion pumps, etc. are routinely cleaned and available for use; Retrieve, tag, and deliver broken equipment to repair shop. Deliver equipment back to unit once repaired.

Depending upon the area of responsibility, Care Team Associates may be assigned to Front Desk Lobby area. Primary responsibilities to include: Serve as resource and point of contact for information, serving patients, families, and visitors. Inform patients and families of hospital services, features and amenities.

Coordinate all guest requests for special arrangements or services in a courteous and efficient manager by working with the appropriate departments and resources.

Transport supplies, equipment, and people in a work-related capacity. Delivering specimens (including blood) to lab and delivering equipment and supplies to other departments as directed.

May complete unit/department specific duties and expectations as outlined in department documents.

Required Qualifications

Chauffeur driver license; class E or higher for Missouri residents.

Preferred Qualifications

Additional license/certification requirements as determined by the hiring department.

Physical Demands

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. This position is very active and may require ambulating, remaining in a stationary position and positioning self to reach and/or move objects above the shoulders and below the knees. The employee must frequently lift and/or move objects up to 10 lbs. and occasionally move objects up to 25 lbs. or more.

This role may also routinely comes into contact with patients who may have contagious illnesses. This position is in a health care facility open 24 hours a day, 365 days a year. Rotating shifts as well as holiday and work during inclement weather will be required.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.