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boca recovery center
Case Managerboca recovery center • Springfield, MA, United States
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Case Manager

Case Manager

boca recovery center • Springfield, MA, United States
2 days ago
Job type
  • Full-time
Job description

Case Manager

The Case Manager plays a key role in delivering therapeutic and psychoeducational services to clients within a structured treatment program. This position involves facilitating group sessions focused on addiction recovery, coping skills, relapse prevention, and life skills. The ideal candidate will be engaging, compassionate, and skilled in guiding group discussions in a safe, supportive, and structured environment.

Key Responsibilities

Group Facilitation & Therapeutic Support

  • Lead daily group therapy sessions using evidence-based curricula.
  • Deliver psychoeducational programming on topics such as addiction, trauma, emotional regulation, communication, and relapse prevention.
  • Foster a safe and inclusive environment where clients feel heard, respected, and supported.
  • Adapt facilitation techniques to meet the needs of diverse populations and learning styles.

Documentation & Communication

  • Complete timely and accurate documentation of group sessions, including attendance, participation, and clinical observations.
  • Communicate client concerns and clinical insights to the interdisciplinary team.
  • Contribute to treatment planning discussions and collaborate with counselors and case managers.

Client Engagement & Program Participation

  • Encourage consistent group attendance and active participation.
  • Support clients in applying insights from group sessions to their individual treatment goals.
  • Address disruptive behavior professionally while maintaining group integrity.

Compliance & Ethical Standards

  • Uphold all confidentiality and documentation policies per HIPAA and organizational standards.
  • Maintain professional boundaries and adhere to ethical practices in all interactions.
  • Participate in ongoing training and supervision as required.
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Case Manager • Springfield, MA, United States