Job Title: Service Advisor
Location: Salem, Oregon
Reports To: Service Manager / General Store Manager
About Brock Automotive
Brock Automotive is a trusted, community-based independent repair shop serving Salem and surrounding areas. Known for our honesty, technical quality, and customer service, we are growing and seeking a professional Service Advisor to join our team. As the first point of contact for customers, the Service Advisor ensures each client receives transparent communication, accurate repair recommendations, and a positive experience from drop-off to pick-up.
Position Summary
The Service Advisor is responsible for greeting customers, assessing their vehicle needs, preparing accurate estimates, and managing repair orders through completion. This role requires strong communication, organization, and automotive knowledge to ensure every customer receives exceptional service and trust in Brock Automotive’s recommendations.
Key Responsibilities:
Qualifications:
Compensation & Benefits:
How to Apply: Send your resume and cover letter to cheri@brockautomotive.com
About Brock Automotive, Inc.:
David and Cheri Brock own Brock Automotive, with locations in Beaverton and Salem. With 20+ years of experience, they grew the company from a one-bay backyard shop into a trusted multi-location business known for quality repairs, exceptional customer service, and strong community involvement. We provide maintenance, diagnostics, and repair for domestic, Asian, and European vehicles. Using advanced equipment and quality parts, our technicians deliver reliable service from oil changes to major repairs. Brock Automotive is Veteran & Woman owned. We are committed to honest recommendations, expert workmanship, transparency, and building lasting customer relationships.
Service Advisor • Salem, Oregon, United States
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