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ana cervantes - State Farm Agent
Account Representative - State Farm Agent Team Memberana cervantes - State Farm Agent • Riverside, CA, US
Account Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

ana cervantes - State Farm Agent • Riverside, CA, US
19 days ago
Salary
$40,000.00–$60,000.00 yearly
Job type
  • Full-time
Job description

Benefits:

  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary


Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:
As Account Representative for Ana Cervantes - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.

QUALIFICATIONS:

  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.
  • Property & Casualty license.


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Account Representative - State Farm Agent Team Member • Riverside, CA, US

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